Chief Architect

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $210k - $250k / year

⏰ Full Time

🔴 Lead

🔙 Backend Engineer

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Thunder

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

💼 Consulting

🏢 Enterprise

☁️ SaaS

💰 Series A on 2024-12

Consulting • Enterprise • SaaS

Thunder is a Salesforce consultancy that modernizes service, revenue, and data operations to strengthen customer relationships and drive measurable results. They deliver service transformation (omnichannel contact center and case management), revenue transformation (pipeline-to-payment processes and revenue operations), and data & AI transformation (data foundations for AI, automation, and smarter decisions). Thunder offers managed services and technologies across AWS (including Amazon Connect), Salesforce Clouds (Service Cloud, Experience Cloud, Marketing Cloud, Sales Cloud, Revenue Cloud, Tableau), ElevenLabs/ElevenAgents, Slack, and Gov Cloud. They focus on industries where operational excellence matters: Federal Government, High Technology, Consumer & Business Services, Travel & Hospitality, Manufacturing, and Media. Thunder emphasizes outcome-first, Salesforce-native implementations, lean federal modernization, Agentforce accelerators, and 300+ customers with 750+ Salesforce certifications.

📋 Description

• Own the architecture function, set direction, run the operating cadence, and hold the architect community accountable to standards and outcomes • Serve as the single point of accountability for architecture quality across the portfolio • Define, publish, and enforce architecture standards, design patterns, documentation templates, integration standards, and DevOps/CI-CD guardrails • Run architecture review boards and design gates • Govern customization versus configuration decisions • Extend standards to data architecture and AI/agent design • Serve as the connective tissue on multi-cloud and multi-system programs, aligning workstreams on data models and platform strategy • Govern Salesforce integration with ERP, data platforms, middleware, and identity systems • Own data and AI architecture strategy across client solutions, including Data 360, Agentforce, and agentic patterns • Set AI and agent solution guardrails for data readiness, trust, security, human-in-the-loop design, and responsible use • Advise when AI fits a client problem and when it does not • Provide technical input to internal delivery-transformation efforts • Set standards for solution estimates, technical scoping, and pre-sales design • Vet proposed architectures on strategic and complex pursuits • Oversee architecture on high-stakes pursuits and guide technical discovery • Define the technical bar, design and code-quality standards, certification roadmap, and capability roadmap • Partner with practice and delivery leadership on architect career ladders, hiring standards, and development • Coach and elevate architects through review, mentorship, and knowledge-sharing • Diagnose technical root causes in escalated or at-risk engagements and stabilize delivery • Lead solution design sessions and review complex integration and data-migration strategies • Represent Thunder through client executive presentations, public speaking, and published thought leadership • Stay current on Salesforce products, platforms, emerging patterns, and updates

🎯 Requirements

• 12–15+ years within Enterprise and/or Salesforce ecosystem as an architect, solution engineer, or technical consulting leader in customer-facing roles, including complex, multi-cloud programs • 4+ years leading architects, whether as a manager, Principal/Enterprise Architect, or architecture practice lead, with a proven track record of setting standards and driving organizational technical strategy • Executive presence and ability to earn trust with client C-suite and technical teams • Deep expertise across Salesforce architecture and platform capabilities, including Sales, Service, Experience, and custom solutions • Cross-cloud and cross-system fluency • Expert in custom and managed-package API integrations using RESTful and SOAP APIs • Proven implementation using Salesforce Integration Patterns, including MuleSoft and middleware • Demonstrated depth in data architecture, including data modeling, data quality, migrations, and integration into governed data platforms such as Data 360 • Working fluency in AI and agentic solution design on the Salesforce platform, including Agentforce • Sound judgment on profitability, scalability, and quality • Salesforce Certified Technical Architect (CTA) strongly preferred; ability to operate at a CTA level if not held • Salesforce Admin certification required • Credible depth of architect-track certifications, ideally 5+ across Sharing & Visibility Architect, Data Architect, Application Architect, System Architect, Platform Developer I/II, Platform App Builder, and Integration Architect • Active certifications and willingness to achieve additional certifications on emerging technologies • Currently authorized to work in the United States on a full-time basis

🏖️ Benefits

• Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance • Stock options • Mentorship, certifications, and hands-on experience with cutting-edge technology • Remote work • Flexible PTO (with a 2-week minimum) • Generous leave policies • People-first flexibility and evolving policies

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