Senior Presales Engineer

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $114.2k - $158.6k / year

⏰ Full Time

🟠 Senior

🔍 Pre-sales Engineer

🦅 H1B Visa Sponsor

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Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions • Lead technical and product sales and recommend best-practice solutions • Guide customers on how to use Twilio’s APIs • Discover customer technical pain points and design, demonstrate, and present innovative solutions • Build and present interactive, complex customer product demonstrations for Twilio Communications Products • Build relationships with technical and nontechnical customer stakeholders • Identify and solve customer and organizational problems • Contribute to the Solutions Engineering community through knowledge sharing, demonstration materials, and reusable presentations

🎯 Requirements

• 5+ years pre-sales experience selling complex, technical products, or 6+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting • Excellent communication and presentation skills • Ability to gain audience confidence and communicate complex topics to multiple audience levels • Ability to understand customers’ communications needs and guide them to technical solutions • Previous software development experience or working knowledge in one or more relevant areas • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience • Familiarity with cloud platforms such as Amazon Web Services, Google Cloud, or Microsoft Azure and cloud application architecture is desired • Previous experience in Telecom, SIP, Contact Center, or Security is a plus • Experience with sales methodologies is desired • Role is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Potential eligibility to participate in Twilio’s equity plan • Eligibility to earn commissions • Approximately 10% travel opportunities to connect in person • Support for employee volunteering and donation efforts

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