Senior Customer Success Manager

🕒 June 10

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Logo of Ubeya

Ubeya

51 - 200 employees

Founded 2017

🤝 B2B

☁️ SaaS

⚽ Sports

💰 $10M Series A - Ubeya on 2024-10

B2B • SaaS • Sports

Ubeya is a leading B2B SaaS workforce management platform that streamlines staffing operations for temporary and event-based work. Its Ubeya OS and Ubeya Stadia product manage large-scale event and stadium staffing, supporting internal and agency workers across major sports and entertainment venues. The platform helps staffing agencies and venues coordinate scheduling, shifts, and operational workflows at scale to improve efficiency, resilience, and worker engagement.

📋 Description

• Serve as a Strategic Partner to US Enterprise and Mid-Market Clients • Drive expansion into new markets • Identify upsell and cross-sell opportunities • Build and maintain deep relationships with stakeholders • Provide personalized training and support to clients • Monitor client satisfaction and account health

🎯 Requirements

• 5+ years in Customer Success with US Enterprise Clients • Strong work ethic and integrity • Executive project management skills • Experience with Salesforce and web-based technologies • Background in HR/HRM/Workforce management is an advantage

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development

Apply Now

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