Senior Solutions Engineer, CRM

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $100k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UFS Tech

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏦 Banking

💳 Fintech

🔒 Cybersecurity

💰 $19.9M Venture Round - UFS on 2019-05

Banking • Fintech • Cybersecurity

UFS Tech is a technology and services provider focused on empowering community banks. It delivers core banking and digital banking platforms, payments, cash management, and customer engagement tools alongside managed IT services (private cloud, hosted email, end-user support), cybersecurity offerings (virtual firewall management, vulnerability management, SureProtect/SureWatch), backup and disaster recovery, document imaging and delivery, and advisory services for IT, information security, and regulatory compliance. UFS positions itself as a partner to community banks, offering purpose-built, modular solutions and professional services to help banks operate securely, meet regulatory requirements, and grow customer relationships.

📋 Description

• Provide existing client support, new client deployment and configuration, and general product development as directed • Work directly with Navanta financial institutions • Answer support questions via phone and email • Write high-quality code, documentation, and unit tests to implement software designs • Work on software development initiatives involving new enhancements or features • Troubleshoot and resolve customer support issues for web, desktop, and web services using browser developer tools and SQL Profiler • Debug source code • Test support, deployment, and upgrade changes • Collaborate with team members to resolve complex problems and escalate as needed • Configure new client onboarding and deployment for web and desktop applications, web services, Windows services, ETL processes, Outlook add-ins, APIs, and mobile applications • Build and deploy upgrades • Test and deploy new software, procedures, installations, conversions, and upgrades • Follow procedures and policies • Identify and provide process-improvement efficiencies • Assist with technical and professional skills training for the CRM Solutions Engineer role • Perform other duties as assigned • Work under the leadership of the Senior Director of CRM Product Delivery and collaborate with teammates across the company

🎯 Requirements

• Technical degree in a related field or equivalent experience is required • 5+ years software support and development experience desired with required technical skills • Advanced skills with C#, SQL, .NET framework, XML, SSMS, JavaScript, MVC, JSON, and Visual Studio • Advanced skills with ETL • Advanced skills with IIS, SQL Server, and Windows Server • Proficient with API infrastructure, development, and support • Proficient with managing mobile apps on Apple and Google Play stores and supporting client implementations using Flutter SDK • Previous experience with work organization tools like Jira or similar • Previous experience at a financial institution or fintech is a plus • Strong analytical, creative problem-solving, and troubleshooting abilities • Professional verbal and written communication skills • Effective time-management, prioritization, and scheduling skills • Ability to work effectively with deadline requirements • Ability to travel occasionally • Occasional after-hours support • Ability to sit, use hands to finger, handle, or touch objects, tools, or controls; talk or hear; occasionally stand, walk, stoop, kneel, crouch, or crawl; and occasionally lift or move up to 10 pounds

🏖️ Benefits

• Occasional travel opportunity • Typical office environment • Reasonable accommodations for individuals with disabilities • Supportive, collaborative, and engaged workplace culture