Infrastructure Engineer

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $73.6k - $125.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷 Infrastructure Engineer

👻 Ghost score 0%

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US Anesthesia Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

US Anesthesia Partners is a leading provider of comprehensive anesthesia services, dedicated to delivering exceptional patient care and operational excellence. Founded by a team of forward-thinking anesthesiologists, USAP specializes in various anesthesiology areas including cardiovascular care, obstetrics, and pediatrics. With a network of thousands of clinicians and hundreds of facility partners across the nation, they serve over two million patients annually, aiming to redefine the standards of quality in anesthesia services.

📋 Description

• Administer and support Microsoft Teams Phone and Teams Voice environments • Manage Operator Connect providers, PSTN connectivity, phone number assignments, and carrier relationships • Configure and maintain auto attendants, call queues, call routing, voice policies, resource accounts, and Teams Voice settings • Administer RingCentral Fax services, user access, routing, and integrations • Troubleshoot voice quality, call routing, dial plans, number assignment, fax delivery, and telephony issues • Coordinate telephone number provisioning, porting, and lifecycle management • Support and optimize communication workflows for clinical, operational, and corporate teams • Design and implement call-flow changes and workflow improvements based on business requirements • Administer conference room and meeting-space technologies • Support audio/visual systems, including displays, cameras, microphones, speaker systems, wireless presentation solutions, and digital collaboration devices • Partner with office operations and vendors on new office builds, relocations, and conference-room deployments • Participate in site planning and technology design for corporate offices and clinical locations • Develop standards for conference rooms, collaboration spaces, and communication technologies • Provide Tier 2/3 escalation support for voice, conferencing, and collaboration platforms

🎯 Requirements

• Bachelor’s degree in information technology or equivalent experience • 3–5 years of enterprise IT or unified communications experience • 2+ years administering Microsoft Teams Phone or enterprise voice platforms • Experience supporting Microsoft Teams, Teams Phone, Operator Connect, RingCentral Fax, conferencing platforms, and collaboration technologies • Experience with enterprise telephony concepts including SIP, PSTN, dial plans, call queues, and voice routing • Experience supporting conference room technology and AV systems • Knowledge of structured cabling, telecommunications infrastructure, and office technology deployment • Ability to create and maintain technical documentation, operational procedures, call flow diagrams, and support standards • Strong troubleshooting and customer service skills • Microsoft Teams Administrator Associate certification preferred • Experience with Teams Rooms solutions preferred • Experience supporting office buildouts, renovations, and technology deployments preferred • Experience with AV vendors and conferencing technology manufacturers preferred • Healthcare industry experience preferred • Must be able to perform the physical requirements of the job, with or without reasonable accommodation • Occasional standing and walking; frequent sitting and hand/finger movement • Ability to use office equipment and communicate verbally and in writing

🏖️ Benefits

• Annual bonus eligibility; bonuses are based on company and individual performance and are not guaranteed • Reasonable accommodations for individuals with disabilities • Equal employment opportunity