People Operations Lead

🔥 13 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $160k - $200k / year

⏰ Full Time

🟠 Senior

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Valon

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🛡️ Insurance

🏥 Healthcare

💼 Consulting

Insurance • Healthcare • Consulting

Valon is a residential mortgage servicer, lender, and insurance agency focused on empowering homeowners. The company offers a wide range of services to manage mortgages, provide loans, and offer insurance solutions to homeowners. Valon aims to simplify the process of homeownership through ease, security, and financial expertise, utilizing modern technology to deliver personalized and streamlined services. With a mission to transform the traditional mortgage industry, Valon provides convenient and intuitive platforms for managing mortgages and accessing financial resources, striving for high-quality customer service and competitive rates.

📋 Description

• Own onboarding from signed offer through a smooth new-hire experience • Manage offboarding, transfers, leaves of absence, employment changes, contractor processes, and other lifecycle events • Ensure employee data, documentation, and cross-functional handoffs are accurate and timely • Build clear, consistent processes for employees, managers, and internal partners • Own Rippling as the source of truth for employee data and People Ops workflows • Maintain HRIS data integrity, permissions, documentation, and operational reporting • Own end-to-end multi-state payroll, including processing, payroll tax compliance, and state and local payroll tax registrations and accounts • Partner with Finance and payroll providers to resolve issues • Improve workflows, integrations, and self-service • Maintain accurate records and audit-ready documentation • Own day-to-day benefits administration, employee support, and vendor coordination • Support renewals, open enrollment, plan changes, and benefits communications • Coordinate leave-related processes and provide timely, accurate guidance • Manage workers’ compensation coverage, renewals, audits, and claims coordination • Coordinate immigration and work authorization processes with employees, outside counsel, and vendors • Track cases, deadlines, documentation, and employee communications while escalating legal questions appropriately • Set the vision and priorities for People Ops • Build and execute a roadmap of programs and projects with clear owners, milestones, and success measures • Coach and develop People Ops teammates through feedback, training, quality review, and increasing ownership • Create playbooks, operating standards, and quality controls • Balance roadmap execution with day-to-day operations and reliable coverage • Handle complex issues and model excellent execution • Identify and redesign repetitive or error-prone People workflows • Build and maintain no-code, low-code, workflow, and AI automations • Improve connections between Rippling and systems used by Recruiting, IT, Finance, and People • Measure process improvements for manual-work reduction, accuracy, and employee experience

🎯 Requirements

• 7+ years of experience in People Operations, HR Operations, or a related function • Meaningful experience owning broad People Ops responsibilities in a scaling organization • Deep, hands-on experience administering and optimizing Rippling • Strong experience with benefits administration, renewals, enrollment, vendors, and employee support • Experience coordinating immigration and work authorization processes with outside counsel or an immigration provider • Hands-on experience owning end-to-end multi-state payroll, including payroll taxes, registrations, and account management • Experience with HRIS data integrity, compliance, documentation, and employee lifecycle operations • Demonstrated examples of building and implementing automation in People workflows • Experience coaching or developing People Ops teammates • Strong cross-functional judgment and communication skills • High discretion, attention to detail, and comfort handling sensitive employee information • Hands-on operating style • Nice to have: experience supporting compensation or performance-cycle operations • Nice to have: compensation benchmarking, job architecture, or compensation administration experience • Nice to have: experience setting up and supporting international employees through an employer of record (EOR) • Nice to have: multi-state compliance experience • Nice to have: experience building integrations, reporting workflows, or employee self-service tools • Nice to have: experience using APIs or more technical automation tools

🏖️ Benefits

• Meaningful stake in the company via equity • 401k plan • Comprehensive medical, dental, & vision benefits • Pre-tax commuter benefits for public transportation, rideshare services, and parking expenses • Company-wide orientation and learning & development opportunities • Regular review cycles featuring 360 degree feedback • Quarterly budgets for team and company outings • Flexible paid time off • Sick days • 11 company holidays • 12 weeks fully paid baby bonding time for birthing and non-birthing parents