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Integrations Engineer, AI Services

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Virtuous's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Virtuous

Virtuous

51 - 200 employees

Founded 2015

💼 Consulting

📣 Marketing

🤝 Non-profit

Consulting • Marketing • Non-profit

Virtuous is a software company focused on enhancing nonprofit organizations' donor engagement and fundraising capabilities. The company provides a comprehensive platform that includes a Nonprofit CRM, fundraising automation, marketing tools, and online giving solutions. Virtuous aims to make donor interactions more personal and effective through data-driven insights and real-time analytics. Additionally, it offers volunteer mobilization, business intelligence, and event management features to support various nonprofit teams. Virtuous is committed to helping organizations grow generosity and increase their impact in the community.

📋 Description

• Embed with nonprofit customers to understand their data ecosystems, operational workflows, and integration gaps • Lead technical discovery and solution design for complex customer environments • Design and implement integration pipelines between Virtuous and external systems, including accounting and ERP platforms, caging/mail processing, event software, and phone operations • Build human-in-the-loop AI applications that surface data for staff review and action • Develop shared infrastructure for authentication, logging, monitoring, error handling, and API/webhook management • Use AI-assisted development to generate conformant, high-quality code • Document solutions rigorously to identify patterns, design frameworks, and create scalable playbooks • Identify solutions suitable for productization and packaging for multiple customers • Partner with Customer Experience leadership to shape the AI Services catalog • Scope and price engagements with the Services team • Deliver against statements of work with defined deliverables, timelines, and quality standards • Contribute to revenue reporting and provide feedback on pricing and packaging • Feed structured product feedback to EPD based on customer integration patterns • Collaborate with Sales, Customer Success, and Implementation to identify customers for additional Services offerings

🎯 Requirements

• 5+ years of hands-on technical work in a customer-facing environment, with direct ownership of integration design and delivery • Production experience building API integrations, ETL pipelines, and webhook-driven automation, including writing code rather than only configuring tools • Ability to work across the full solution lifecycle: discovery, design, build, testing, deployment, and documentation • Experience building and deploying AI-assisted workflows, including LLM integration and human-in-the-loop application design • Experience working in cloud services environments such as AWS, Azure, or GCP, including deployment, monitoring, and scaling • Strong written and verbal communication skills, including explaining technical architecture to a nonprofit COO • Deep understanding of nonprofit operations, fundraising workflows, or the nonprofit CRM space • Builder's instinct and ability to systematize repeatable problems • Direct Virtuous CRM experience, either as a customer, implementer, or developer building against the Virtuous API • Experience with caging, mail processing, or phone operations integrations in a nonprofit context • Familiarity with Blackbaud or other nonprofit CRM migrations • Backend development experience in SQL, Python, Node.js, or similar, particularly for data transformation and pipeline logic • Experience building and maintaining production monitoring dashboards and audit logging infrastructure • Portfolio of solutions built and maintained • Ability to work in the United States • Current authorization to work in the United States without requiring visa sponsorship is presented as an application eligibility option

🏖️ Benefits

• Market competitive pay leveraging Carta data • Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.) • 401(k) retirement plan with company matching — 50% match up to 6% of compensation after 90 days • Unlimited PTO • Paid volunteer days and company holidays • Employer-contributed healthcare benefits, including medical, dental, and vision coverage • Healthcare plans available for dependents • Health Savings Account (HSA) and Flexible Spending Account (FSA) options • 12 weeks primary parent leave at full pay, including adoption • 4 weeks secondary parent leave at full pay, including adoption • Company outings and events

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