Account Executive

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Vitu

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🚘 Automotive

☁️ SaaS

🏛️ Government

💰 Series unknown on 2015-02

Automotive • SaaS • Government

Vitu is a technology company that provides end-to-end vehicle lifecycle and e-government solutions, connecting lenders, dealerships, remarketers, consumers and jurisdictions. Its platform and APIs support digital title & registration (including 50-state interstate processing and a National Title Exchange), electronic lien & title (ELT), accelerated title and payoff workflows, digital signatures, vehicle history and driver license inquiries (in select states), fleet registration compliance, and compliance training. Vitu emphasizes nationwide coverage, integrations for dealers and lenders, developer APIs, and security/compliance (SOC 1 Type II audit and approved NMVTIS data provider).

📋 Description

• Build and maintain strong professional relationships with Vitu clients, including dealership Principals, GMs, GSMs, Finance teams, Corporate Controllers, and Title Clerks • Act as client advocate for Vitu products and services • Deliver white-glove customer service to dealers • Respond promptly to phone calls and emails • Resolve problems and troubleshoot issues • Identify and communicate client needs proactively • Arrive on time for scheduled appointments • Escalate and report issues with ownership and follow-up • Provide continual and follow-up training as needed • Provide backup phone coverage during business hours and rotational after-hours support • Deliver proactive reporting and issue analysis • Complete end-of-month financial reporting • Conduct monthly volume reviews • Review and act on utilization dashboards • Ensure state compliance in related areas • Manage administrative duties delegated by AR DFA • Travel up to 150 miles, 4–5 days per week

🎯 Requirements

• Reside in Arkansas • DFA or dealership title and registration experience • Excellent communication, retention, and training skills • Troubleshooting and problem-solving skills • Strong writing skills and attention to detail • Familiarity with various DMS systems used by Vitu clients • Clean driving record and current state driver’s license required • Knowledge of state regulations pertaining to registration processing • Experience with Chrome and Firefox configuration and settings • Ability to use Microsoft Word, Excel, and Google Suite • Ability to communicate effectively with high-level executives • Ability to work independently with limited supervision • Travel up to 150 miles, 4–5 days a week • Account management in a business-to-business environment preferred

🏖️ Benefits

• Company-provided vehicle • Healthcare coverage for employees and family, including Medical, Dental & Vision • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Generous PTO • Pet insurance • Retirement planning • ID theft insurance • Life and disability insurance • Commuter benefits • Accident & hospital insurance • Critical illness insurance • Tuition reimbursement