
1001 - 5000 employees
Founded 2001
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
đź’° $225M Post-IPO Debt on 2014-08
Consulting • Healthcare • Logistics
Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).
🔥 0 minutes ago
🇺🇸 United States – Remote
đź’µ $1 - $2 / year
⏰ Full Time
đźź Senior
đź‘” Director
🦅 H1B Visa Sponsor
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1001 - 5000 employees
Founded 2001
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
đź’° $225M Post-IPO Debt on 2014-08
Consulting • Healthcare • Logistics
Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).
• Lead Vonage's global carrier and Network API sourcing function and optimize the supplier portfolio supporting CPaaS and Network API products • Define and own global carrier sourcing strategy across Voice, SMS, MMS, and RCS • Lead Carrier Partnerships teams across AMER, EMEA, and APAC • Drive direct carrier connectivity and execute direct CSP agreements in the US and international markets • Own Balance of Trade relationships and bilateral exchange agreements • Oversee Network API Partnerships sourcing 5G Network API capabilities from Ericsson carrier partners • Drive Network API coverage expansion and manage supplier relationships through regulatory reviews • Manage carrier legal backlog and accelerate contract execution • Own the global RCS sourcing roadmap and unblock stalled markets • Coordinate with Product, Connectivity Operations, Sales, Legal, Ericsson Group, and Aduna stakeholders • Ensure commercial agreements are operationally executable and translate contracts into live connectivity • Represent Vonage's sourcing interests in Ericsson and Aduna group-level forums • Lead a globally distributed team of Directors and Managers across four functions • Develop regional leaders and build a high-performance sourcing culture
• 10+ years in telecommunications, CPaaS, or carrier partnerships • At least 5 years in senior people management across multiple regions or functions • Track record executing complex, multi-party carrier or technology agreements in regulated markets • Experience with direct CSP negotiations • Experience managing globally distributed teams and aligning commercial, legal, product, and operational stakeholders • Ability to translate product and revenue goals into a global sourcing roadmap and hold a team accountable • Strong commercial acumen evaluating bilateral agreements, unit cost structures, supplier portfolios, margin contribution, and risk • High emotional intelligence and executive-level influencing skills • Ability to operate strategically and tactically to unblock stalled contracts • Plus: experience with direct CSP agreements, aggregator relationships, bilateral trading, SMS/Voice/RCS routing economics, 5G Core API frameworks, GSMA Open Gateway, governing law, NCT, CFIUS, and international numbering and registration frameworks
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