Senior Enterprise Client Executive

🔥 5 minutes ago

🗽 New York, Massachusetts, +2 more states – Remote

🗽 New York – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🌴 South Carolina – Remote

💵 $140k - $150k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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Voya Financial

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Voya Financial is a leading financial services company that provides a wide range of retirement, investment, and insurance products to help individuals, families, and institutions plan, invest, and protect their future. With a focus on retirement savings and workplace benefits, Voya connects benefits and savings to simplify financial experiences and enhance financial security. The company is committed to making a positive difference by serving others through its unique culture, and has been recognized for its values and customer-centric approach. Voya also engages in initiatives like the Voya Behavioral Finance Institute for Innovation to further its mission of transforming financial care in the workplace.

📋 Description

• Retain clients, maintain sustainable relationships, and understand the solution suite to expand services • Drive renewals and execute end-to-end expansion sales within the customer base • Pursue and develop new and expansion opportunities at assigned accounts • Create account plans reflecting strategic client business objectives • Identify solution success measures and manage to the account plan • Upsell to secure product adoption, renegotiate KPIs, and secure incremental budgets • Collaborate with internal teams, external vendors and key partners to achieve program results and client satisfaction • Monitor industry and technology trends and educate and advocate for clients • Serve as a strategic partner and trusted advisor to client teams • Prioritize client engagement, maximize revenue growth and efficiency, identify opportunities, and implement retention strategies • Deploy proposal management and optimization strategies across the client portfolio • Communicate new features and growth opportunities while setting expectations and meeting deadlines • Lead internal problem-solving discussions to add value, solve challenges, and achieve company goals • Ensure and continuously monitor client satisfaction

🎯 Requirements

• 5+ years industry experience in HCM, Insurance, Benefits Administration, Benefits Consulting, SaaS, or Healthcare • Bachelor's degree required • Experience working with National Accounts in strategic selling and/or customer service • Proven ability to build internal and external partnerships at all organizational levels • Ability to lead via influence in a matrixed leadership environment • Ability to convey complex messages across a wide range of audiences • Exceptional presentation skills at the VP level • Ability to use facts and data to tell a story that leads to sales • Excellent knowledge and utilization of Salesforce for pipeline, account management and forecasting accuracy • Proven ability to leverage resources to address and resolve customer issues • Proven ability to work under pressure with resilience and tenacity • Must be based in the U.S.

🏖️ Benefits

• Health, dental, vision and life insurance plans • 401(k) Savings plan with generous company matching contributions up to 6% • Voya Retirement Plan — employer paid cash balance retirement plan (4%) • 20 days paid time off • Nine paid company holidays • Flexible Diversity Celebration Day • 40 hours paid volunteer time per calendar year • Incentive opportunities, including annual cash incentives, sales incentives, and/or long-term incentives • Resources, plans, programs and tools supporting physical, financial, social and emotional wellbeing