Manager, Commercial Quoting, Contracting

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Waystar

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $709.2M Post-IPO Secondary - Waystar on 2025-09

Healthcare • SaaS • Artificial Intelligence

Waystar is an AI-powered healthcare revenue cycle software company that provides a unified, cloud-based platform to simplify healthcare payments and automate the end-to-end revenue cycle for healthcare providers. Its platform covers financial clearance (eligibility verification, patient estimation, prior authorizations), patient financial care, clinical integrity and revenue capture (charge and DRG anomaly detection), claim and payer payment management, denial recovery, and analytics and reporting, with integrations to EHRs and payer systems. Waystar serves hospitals, health systems, physician and specialty practices, ambulatory surgery centers, and other provider organizations, leveraging agentic, generative, and predictive AI to accelerate reimbursement, reduce denials, and improve financial visibility and patient payment experiences.

📋 Description

• Lead and mentor a team of quoting and contracting specialists supporting Sales and Clients • Own the end-to-end booking review and approval process • Develop and maintain guidance for SKU creation, new product releases, and pricing strategies • Escalate and resolve complex quoting, contracting, and booking issues • Coordinate Sales, Legal, Finance, and IT to improve quote and contract accuracy and efficiency • Optimize custom quoting processes, scalable solutions, and automation tools • Lead initiatives to remove Quote-to-Cash roadblocks and identify bottlenecks • Partner with accounting and implementation teams to transition sales to delivery • Analyze and improve open-order management to enable on-time delivery • Develop training materials, process documentation, and best practices for quoting and contracting operations

🎯 Requirements

• Bachelor’s degree in business, finance, or related field required • 5+ years of experience in sales operations, quoting, pricing, or contracting roles • At least 3+ years in a leadership capacity • Proven strategic leadership and cross-functional team influence • Strong analytical and problem-solving skills • Advanced expertise in sales operations, pricing, and contracting processes • Superior written and verbal communication skills • Strong attention to detail and proactive issue resolution • Highly proficient in Salesforce.com, Salesforce CPQ, and other sales operations platforms • Expertise in using technology and tools to optimize business processes • Proven experience implementing process improvements and managing cross-functional projects • Advanced knowledge of SKU management, pricing strategies, and compliance best practices • Demonstrated success building, leading, and developing high-performing teams • Proficient in Microsoft Office Suite with advanced Excel skills • MBA or equivalent experience preferred • Experience with data visualization tools is a plus

🏖️ Benefits

• Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits package (3 medical plans with Health Saving Account company match) • Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays • Flexible time off for exempt team members + 13 paid holidays • Paid parental leave (including maternity + paternity leave) • Education assistance opportunities • Free LinkedIn Learning access • Free mental health and family planning programs, including adoption assistance and fertility support • 401(K) program with company match • Pet insurance • Employee resource groups

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