Solutions Engineer II

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Wayvia (formerly PriceSpider)

Wayvia (formerly PriceSpider)

201 - 500 employees

Founded 2004

💼 Consulting

📣 Marketing

🛍️ eCommerce

Consulting • Marketing • eCommerce

Wayvia is a dynamic commerce enablement company that offers solutions in shoppable media, omnichannel data, and retail intelligence. Formerly known as PriceSpider, Wayvia focuses on empowering brands with tools to connect with consumers across various shopping channels, integrate AI-driven insights, and optimize revenue paths. By leveraging comprehensive data, Wayvia assists brands in optimizing their offerings, understanding market trends, and enhancing customer engagement through modern digital commerce strategies.

📋 Description

• Serve as the technical subject matter expert for Account Executives, Customer Success Managers and Account Managers across new business, renewals, expansions and ongoing client work • Scope and solution expansion opportunities, custom configurations and technical projects for existing clients • Guide client web and development teams through deploying Wayvia solutions on brand websites using JavaScript embeds, tags, pixels and APIs • Validate implementations and troubleshoot technical issues alongside Implementation and Support • Lead requirement-gathering, discovery and data-transfer discussions • Align client needs with Wayvia capabilities and identify innovative uses for Wayvia solutions and data • Deliver tailored product demonstrations and technical architecture overviews to enterprise audiences • Support RFI/RFP responses and technical vendor assessments • Relay client feedback to Product throughout sales, renewal and growth cycles • Ensure clean handoffs to Implementation and Support • Create and maintain technical documentation as products and processes evolve

🎯 Requirements

• 2–5 years of customer-facing technical experience (solutions engineering, sales engineering, solutions consulting, technical account management or implementation), preferably in SaaS • Hands-on professional experience with website technologies—JavaScript, HTML, CSS, CDNs and APIs—including reading, debugging and troubleshooting front-end code using browser developer tools • Experience supporting enterprise clients both pre- and post-sale, including expansion opportunities and technical projects within existing accounts • Ability to explain technical concepts and systems clearly to non-technical audiences • Excellent written and verbal communication and strong presentation skills, both in person and virtual • Proactive and self-directed, with the ability to prioritize competing requests across Sales and Customer Success and drive results with minimal supervision • Strong critical thinking and problem-solving skills, with a flair for storytelling • Experience with tag management (e.g., Google Tag Manager) and tracking pixel implementation • Website analytics, digital marketing technologies or SEO • Data analysis and visualization tools such as Looker, Looker Studio, Power BI or Tableau; relational database or SQL experience • Digital shelf management, digital merchandising, content syndication or retail media • Experience in eCommerce, retail technology or commerce intelligence

🏖️ Benefits

• Flexible work-from-home arrangements • 401K Match • Flexible vacation • Medical/Dental/Vision • 16 weeks of paid parental leave (US) • Technical stipend • Professional development programs • Wellness programs

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