Sales Retention Account Associate

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $20 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📦 Logistics

🏗️ Construction

🏭 Manufacturing

💰 Post-IPO Debt on 2023-07

Logistics • Construction • Manufacturing

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Serve as a key point of contact for WM's small and medium business customers • Retain and grow the team's book of business • Manage inbound call requests and conduct proactive customer outreach • Prevent customer cancellations and secure updated contract agreements • Communicate in a focused and compelling way to influence customer decisions • Utilize change management processes to support sales objectives • Allocate time across retention and acquisition goals, requirements, and opportunities • Explore alternatives and negotiate mutually beneficial sales agreements • Contribute to individual and shared responsibilities in a team environment • Navigate multiple systems, sales tools, and processes while accurately documenting customer interactions • Use WM sales productivity software, including Salesforce.com/Customer Relationship Management and pricing tools • Analyze reports and perform general administrative duties as needed

🎯 Requirements

• Must live and work in US • High School Diploma or GED (accredited) • 1 year business-to-business account management, inside sales (phone-based sales), and/or customer service experience that includes a sales component • Ability to work 8:30-5:00 EST • Experience with Salesforce.com/Customer Relationship Management and pricing tools • Ability to navigate multiple systems, sales tools, and processes accurately • Ability to analyze reports and perform general administrative duties • REAL ID or TSA-approved alternative, or willingness to obtain one if required for business air travel or federal property access

🏖️ Benefits

• Monthly commission eligibility • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Stock purchase plan • Company matching on a 401(k) • Paid vacation • Paid holidays • Paid personal days • Resources and engagement activities • Opportunities for career growth