Clinical Administrative Assistant

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Xsolis

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 $75M Private Equity Round - Xsolis on 2021-06

Healthcare • SaaS • Artificial Intelligence

Xsolis is an AI-driven healthcare technology company that builds SaaS solutions to improve collaboration between providers and payers and make medical necessity and utilization decisions more objective and efficient. Its proprietary Dragonfly® platform applies real-time predictive analytics, natural language processing, and machine learning to assign continuous medical necessity scores and anticipate level-of-care for every patient, supporting utilization management, denial prevention, and revenue cycle workflows. Headquartered in Franklin, Tennessee, Xsolis emphasizes a human-centered approach and has been recognized on the Inc. 5000 and Deloitte Technology Fast 500 lists.

📋 Description

• Provide comprehensive administrative support to physicians, nurses, analysts, and other staff • Regularly update and distribute department-specific reports and spreadsheets • Maintain and update contact details and relevant information for Physician Advisors and clients • Oversee timely updating and distribution of Administrator on Call tracking • Maintain and update PTO tracking and requests for Physician Advisors • Follow up on client requests and deliver necessary information • Manage submission of supplemental reimbursements for full-time Physician Advisors • Support implementation and training for new Physician Advisors joining the P2P team • Manage physicians' calendars and schedules for peer review phone calls across multiple time zones • Manage the peer review queue, assignments, and Physician Advisor schedules • Conduct daily calls to payers to schedule peer-to-peer reviews between Xsolis Physician Advisors and payer Medical Directors • Monitor and follow up on outstanding peer-to-peer calls daily • Monitor the department email inbox and respond to inquiries from case managers, internal team members, and cross-functional departments • Collaborate and cross-train with clinical administrative staff to provide coverage • Perform additional functions and special projects as assigned

🎯 Requirements

• Clinical experience is not required but helpful • Ability to manage various tasks concurrently • Ability to understand needs and deliver results on time • Ability to work under pressure and tolerate frequent change • Highly organized with exceptional attention to detail • Excellent communication, organization, interpersonal, and telephone skills • Polite and professional communication with colleagues and clients via phone, mail, and email • Strong technical aptitude with advanced proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Teams • Ability to build strong relationships and collaborate with internal teams • Must successfully pass a background check • Must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship • Must work 12 p.m.–8 p.m. ET

🏖️ Benefits

• Medical/Dental/Vision insurance • 401K company match • Flexible Paid Time Off • Paid parental leave • HSA/FSA options • Educational reimbursement program • Employer-paid EAP & Mental Health services