
5001 - 10000 employees
Founded 2006
🏠 Real Estate
🛍️ eCommerce
👥 B2C
💰 $4.1M Post-IPO Equity on 2012-12
Real Estate • eCommerce • B2C
Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.
🔥 26 minutes ago
🇺🇸 United States – Remote
💵 $81.9k - $137.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
👩👩👧👦 Human Resources (HR)
🚫👨🎓 No degree required
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5001 - 10000 employees
Founded 2006
🏠 Real Estate
🛍️ eCommerce
👥 B2C
💰 $4.1M Post-IPO Equity on 2012-12
Real Estate • eCommerce • B2C
Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.
• Serve as a frontline point of contact for managers, coaching them through nuanced HR questions using policy, practice and risk guidance • Conduct detailed employee inquiries, gather facts and timelines, and route cases to the appropriate team • Partner with HRBPs on people and talent strategies, including performance, annual review and position management • Manage operational details for cyclical HR processes end-to-end • Participate in HRBP team meetings, talent forums and relevant syncs • Coordinate with partners to ensure complete cases and smooth employee and manager experiences • Create or iterate on SOPs, playbooks and triage rules based on case-pattern analysis and partner feedback • Use systems, data and AI tools to improve workflows, documentation and analysis
• 2+ years HR experience in shared services, employee service centers, employee relations, HR operations, or HR generalist roles • Experience conducting employee or manager inquiries and documenting them clearly and objectively • Sound judgment in triaging, routing and escalating work based on complexity, risk and business context • Strong written and verbal communication skills, including the ability to create clear guidance • Proficiency with Workday or similar HRIS and ServiceNow or similar tools • Prior experience in an HR shared services or tiered support model preferred • Hands-on experience using AI tools such as ChatGPT, Claude or Gemini preferred • Experience supporting organizational change, re-leveling, or job profile work as a project contributor preferred • Ability to handle sensitive or confidential information discreetly and reliably
• Equity awards based on experience, performance and location • Remote work from a physical location of choice within eligible U.S. locations • Flexible distributed-work arrangement through Cloud HQ • Equal employment opportunity and disability accommodation support
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