Senior Systems Engineer

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Ziply Fiber

1001 - 5000 employees

Founded 2020

📡 Telecommunications

👥 B2C

💰 Corporate Round on 2022-11

Telecommunications • Internet Services • B2C

Ziply Fiber is a leading provider of fiber-optic internet services in the Pacific Northwest, offering high-speed internet plans that cater to both residential and business customers. With a focus on transparency and customer satisfaction, Ziply Fiber provides no annual contracts, no data caps, and a variety of multi-gig internet options designed for modern households and businesses. Their services include whole home WiFi, streaming TV, and phone services, making them a one-stop solution for connectivity needs.

📋 Description

• Lead the design and implementation of complex automation and infrastructure solutions • Serve as a technical subject matter expert and provide technical guidance across teams • Mentor and support the development of other engineers through coaching, code reviews, and knowledge sharing • Conduct technical research and maintain viable knowledge of technology trends, new software, and best practices • Provide training to other network domain teams for the adoption of automation capabilities • Contributes to the development of custom code to integrate platform components, fill tooling gaps and solve potentially unique situations • Perform development, testing, implementation, and review of complex automation solutions related to provisioning, monitoring, and configuring a network and infrastructure environment • Employ modern CI/CD pipelines using DevOps tooling • Automating operational reports e.g., SLA reporting, utilization statistics, and network forecasting • Establishing system/data integrations to enhance existing or establish new processes • Drive standards, best practices, and architectural decisions for systems infrastructure and automation • Provide peer review and guidance on code and perform quality assurance tasks • Responsible for creation of and contribution to; processes, standards, technical documentation, and design diagrams • Write and maintain technical standards and documentation • Able to work closely with InfoSec team to address security and vulnerability related issues • Must be available to work regular business hours Pacific Standard Time • Must also be available to work on-call, evenings and weekends as needed

🎯 Requirements

• High school diploma or GED • Bachelor’s degree in computer science or similar field, or equivalent work experience • Minimum of five (5) years of engineering experience working with Linux/Unix systems with a heavy emphasis on Red Hat and Ubuntu operating systems in a large VM environment • Minimum of seven (7) years working in a large, geographically distributed server architecture • Minimum of seven (7) years of engineering and application experience working with development teams and system administration teams in a large, geographically distributed server architecture, including distributed server systems running internally developed applications • Minimum of seven (7) years of experience working for large telecommunication companies • Minimum of seven (7) years of networking experience with focus on server connectivity • Experience with large scale software upgrades and versioning changes across multiple servers • Development Skills: Powershell, Python, JavaScript, NodeJs • Hands-on application experience: Deploying/configuring Nginx, Apache and core Linux subsystems like bind, iptables, etc. • Version control (e.g., Git/Gitlab, Github) • CI/CD (e.g., Jenkins, Travis, TeamCity or equivalent) • Docker containerization and clustering (Kubernetes/ECS) • Configuration management tools (e.g., Terraform, Ansible, Puppet, Chef) • Knowledge of software life cycle management with emphasis on inception, defining processes and developing technical business requirements • Experience with Agile (Scrum, Kanban) software delivery methodology • Ability to write Ops guides/MOPs/etc. as needed • Effectively communicate between non-technical people and deeply technical SME’s • Ability to communicate effectively across multiple large organizational structures • Driven to identify and provide effective solutions as needed • Knowledge, Skills, and Abilities: Ability to work independently and apply sound judgment and reasoning skills to a variety of situations • Ability to collaborate effectively within a team and across departments • Strong verbal and written communication, attention to detail and organizational skills • Ability to work within critical deadlines • Ability to adjust to rapidly changing priorities and schedules • Ability to provide excellent customer service • Proven ability to understand and codify a manual process into an automated process using workflow-like concepts • Understanding and familiarity with Ansible, Jinja and other Infrastructure as Code tools • Understanding and familiarity with computing technologies such as Kubernetes, Docker, Linux, containers, virtualization, and cloud technologies (OpenStack, GCP, Azure, etc.) • Knowledge of IP/Ethernet networking fundamentals • Strong understanding of security related frameworks and AAA implementation model • Interest and ability to research new and emerging technologies to better solve networking problems • Excellent analytical skills • Strong organizational, multi-tasking, and prioritizing skills • Ability to work independently and apply sound judgment and reasoning skills to a variety of situations, multi-task and collaborate effectively with other personnel to meet deadlines • Ability to translate highly technical information into non-technical terms and user documentation • Strong verbal and written communication, attention to detail and familiarity with compliance concepts • Ability to work within critical deadlines • Must be available to work regular business hours Pacific Standard Time • Must also be available to work on-call, evenings and weekends as needed.

🏖️ Benefits

• Medical • Dental • Vision • 401k • Flexible spending account • Paid sick leave and paid time off • Parental leave • Quarterly performance bonus • Training • Career growth • Education reimbursement programs

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