Manager, Solutions Architect

March 2

1Password

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Productive businesses use 1Password to secure employees at scale.

501 - 1000

💰 $620M Series C on 2022-01

Description

• Lead a team of highly technical individuals • Experience in wide range of cloud infrastructure platforms, software languages, and managing complex projects • Excellent organizational skills to manage a growing library of service offerings • Highly effective communicator working cross-functionally • Positive leader maintaining a healthy and supportive environment for their team • Lead a team through times of fast-paced change and role expansion • Deploy and iterate on tooling needed to support, plan, and collaborate with customers • Analyze call volume and patterns, report on team progress • Collaborate with HR and talent teams to grow the team • Contribute to effective onboarding and development processes • Develop a program for continuously improving customer interaction efficiency and quality • Build strong culture of feedback, psychological safety, and communication

Requirements

• 2+ years of experience leading a team of highly technical individual contributors • Experience in a wide range of cloud infrastructure platforms, software languages, and managing complex projects • Excellent organizational skills to manage a growing library of service offerings spread across a global team • Highly effective communicator excelling at working cross-functionally • Positive leader maintaining a healthy and supportive environment for their team • Experience leading a team through times of fast-paced change and role expansion • Previous experience in SaaS and professional services is a plus

Benefits

• Maternity and parental leave top up programs • Wellness spending account • Generous PTO policy • Company-wide wellness days off scheduled throughout the year • Wellness Coach membership • Comprehensive health coverage • Employee stock option program for all full time employees • Retirement matching program • Training budget, 1Password University access, and learning sessions • Free 1Password account (and friends and family discount!) • Paid volunteer days • Employee-led DEI&B programs and ERGs • Fully remote environment • Peer-to-peer recognition through Bonusly