Senior SRE Engineer | Remote

March 19

360dialog — official WhatsApp Business API Provider

WebsiteLinkedInAll Job Openings

360dialog is the official WhatsApp BSP, offering a lightweight and developer-friendly messaging API.

Conversational commerce • Push & In-App Messaging • Live Chat • Chatbot • Messenger

51 - 200

Description

• Establish Service Level Objectives (SLOs) and Indicators (SLIs) for all services, implementing the concept of error budgeting. • Upgrade the monitoring capabilities across all services to enhance observability. • Develop tools and automation strategies to eliminate repetitive tasks and decrease operational burdens. Formulate and implement frameworks, processes, and best practices across 360dialog Engineering. • Streamline 360dialog engineering procedures through automation, aiming to reduce risks and accelerate innovation. • Design and oversee Continuous Integration/Continuous Deployment (CI/CD) pipelines, ensuring fast, reliable software builds and deployments. • Employ Terraform for infrastructure as code to automate and manage cloud infrastructure efficiently. • Collaborate closely with the development team to integrate operational best practices and reliability into the early stages of software development. • Lead initiatives in containerization and orchestration to enhance service scalability and manageability. • Manage and optimise Google Cloud services, including Cloud Run and Cloud Functions, ensuring efficient operation and leveraging serverless architectures for scalability.

Requirements

• +5 years experience in a Devops role and +3 years in Site Reliability Engineer (SRE) positions • Proficient with advanced monitoring tools to ensure system performance and availability. • Expertise in Python for automating tasks and developing tools, enhancing operational efficiency. • Demonstrable experience in managing CI/CD pipelines for streamlined software deployment processes. • Expertise in Terraform for cloud infrastructure provisioning • Experience with Google Cloud is preferred, though proficiency with other cloud platforms like AWS or Azure is also valuable. • Solid experience in Docker and Kubernetes for efficient container management and service orchestration. • Ability to work seamlessly with development teams, advocating for SRE principles and DevOps practices. • Strong analytical skills for effective troubleshooting and system optimization. • Excellent communication skills, adept in Agile methodologies, promoting effective team collaboration and project management.

Benefits

• An innovative environment, where you will work with some of the best tech people on the planet • Big opportunities to evolve and get better every day • Flexibility to chose your preferred location to work from, anywhere in the world (remote-only!) • A competitive salary package