Customer Success Partner

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3P Biopharmaceuticals

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2006

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

3P Biopharmaceuticals is a global contract development and manufacturing organization (CDMO) specializing in end-to-end development and GMP production of advanced biologics. The company provides services across protein expression (microbial and mammalian), viral vectors (AAV and adenovirus), plasmid DNA, cell therapies, conjugated biotherapeutics, aseptic fill & finish, and QC, supporting clients from early-stage development through clinical phases to commercial supply. With manufacturing sites in Pamplona-Noáin, Spain and Turku, Finland, 3P Biopharmaceuticals focuses on process and analytical development, scale-up, and reliable commercial manufacturing for biotechnology and pharmaceutical partners.

📋 Description

• Onboard new schools through virtual calls, possible in-person visits, and teacher and leader training • Ensure schools understand Brightpath Writing and Brightpath Maths and feel confident using the products • Monitor school usage and proactively provide ideas, resources, and implementation support • Deliver tailored in-person or online training sessions for teachers, literacy coordinators, and school leaders • Gather teacher and school-leader feedback, identify product needs and friction points, and relay insights to the product team • Maintain regular contact with assigned schools through calls, emails, and check-ins • Support schools through challenges and help build relationships that encourage renewals • Travel for local and interstate school visits when required • Collaborate with team members across Australia and the UK

🎯 Requirements

• Recent classroom teaching experience in an Australian school, or experience in a school leadership role such as literacy coordinator or deputy principal • Hands-on familiarity with Brightpath Writing through teaching experience or Brightpath training • Experience training or mentoring other teachers through professional learning, workshops, or coaching • Comfort with school management systems and cloud-based tools such as Google Workspace and Microsoft 365 • Knowledge of maths teaching is helpful • Knowledge of literacy assessment and pedagogy is desirable • Experience working with schools on change management or new implementation is desirable • Familiarity with other 3P Learning products is desirable • Ability to reside within the greater Perth, Western Australia area is ideal • Willingness to travel for local and interstate school visits • Willingness to learn new systems and help others use them

🏖️ Benefits

• Three extra "purpose days" of paid leave each year • Complimentary access to all 3P Learning learning products • Flexible working arrangements • Predominantly work from home • Opportunity to work for a dynamic ASX-listed company with global reach