Business Development Consultant

April 24

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Abarca Health

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A different kind of PBM on a mission to make healthcare seamless & personalized for everyone. #PBMAwesome

Pharmacy Benefit Management (PBM) • Health Business Intelligence • Health Information Technology (HIT) • Medicare • Medicaid

501 - 1000

Description

• Management of all contract obligations related to sales and business development for the client • Management of high-profile client RFPs • Building strong relationships with clients to maintain a high client satisfaction • Communicating with clients by phone, through email and face to face ensures their needs are understood and addressed • Supporting the client’s growth and marketing strategy by developing unique go to market strategies and building brand awareness for the client • Travel as needed to support finalist or sales presentation, or client needed meetings • Overseeing product evaluation needs from client • Responsible of doing market research • Establishing and monitoring business metrics • Generating data and reports to illustrate client management (volume of RFP questions managed, total RFPs, win/loss ratios, etc.) • Collaborating with various internal departments to ensure they fulfill all customer requests • Resolving complaints and keeping track of all processes that pertain to the client’s desires • Acting as the client’s representative to ensure their demands are met with a focus on improving the customer experience • All other duties as assigned

Requirements

• Bachelor’s Degree or Master’s Degree in Healthcare Administration or Management, Marketing or Pharmacy. (In lieu of a degree, equivalent, relevant work experience may be considered) • 3+ years of experience in sales, business development, account management, or pharmacy with a focus in managed care, healthcare, or pharmacy benefit management. • Experience collaborating with multi-functional teams to develop a customer-specific proposal strategy. • Experience creating new proposal text by meeting with subject matter experts or using reference documents. • Experience with Salesforce • Experience with Ombud or other Request for Proposal (RFP) software management tools • Excellent oral and written communication skills • Experience with presentations and public speaking • Must be technology savvy with robust experience working with all Microsoft products • Strong customer service and interpersonal skills for dealing with different types of customers and clients • Satisfactory problem-solving skills to help resolve customer complaints or needs • Exceptional analytical skills for interpreting client data • Advanced contract management & negotiation skills • Strong organizational skills and attention to detail • Time management and multitasking skills to handle multiple tasks and clients at once • We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service