Client Account Manager

🕒 April 22

🇦🇺 Australia – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Advanced Solutions International, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1991

☁️ SaaS

🤝 B2B

📚 Education

🔥 Funding within the last year

💰 Private Equity Round - Advanced Solutions International on 2025-10

SaaS • B2B • Education

Advanced Solutions International, Inc. is a software company that provides a suite of solutions for associations and non-profit organizations, centered on its iMIS engagement management system. ASI offers products including iMIS, TopClass Learning Management, OpenWater application & review, Clowder mobile engagement, SpaceMaster advertising management, and other integration and data-management tools; it markets these as a combined platform (iMIS Power Suite) to help non-profits manage members, learning, events, and data. The company runs partner programs, demo events, and conferences aimed at the association/non-profit market and emphasizes SaaS delivery, integrations, and client support.

📋 Description

• Represent ASI products and services, using industry research as well as deep and comprehensive knowledge of our solutions and how they meet the needs of client organizations. • Build strong business relationships with client executives and staff by understanding business goals, recognizing and identifying opportunities within clients’ businesses, and helping them plan to achieve those objectives through sales and referrals of all ASI services and solutions, including iMIS, TopClass, OpenWater and Clowder, using solid and logical, client-benefit reasoning to justify the investment. • Ensure regular contact with all assigned clients, primarily by phone; larger clients may require more detailed in-person contact with one meeting, at least annually, to discuss plans and roadmaps with senior client management. • Prepare and conduct executive business reviews and check-ins, integrating value attainment into these discussions and aligning client KPIs and assisting with KPI reporting. • Review client product adoption and usage and collect client data and feedback to monitor and analyse client health. • Manage new or challenging clients as they occur as part of positive account management, recognizing incipient client problems and pro-actively identifying resources and coordinating referrals within the ASI organization to handle issues effectively and efficiently. • Prepare and successfully execute a client renewal strategy, manage the renewal process, and coordinate renewals internally and externally to achieve monthly, quarterly, and annual sales quotas. • Deliver established targets and objectives for combined client revenues / gross margins (including software update, licenses, hosting, and services) for allocated clients, working within the Client Sales Procedures. • Identify, qualify, and manage a pipeline of expansion deals. • Develop and maintain professional relationships with staff in all ASI divisions globally, as appropriate. • Support other ASI Client Account Managers in their roles as required, especially in times of personal/annual leave. • Perform other job-related duties and responsibilities as may be assigned from time to time.

🎯 Requirements

• Bachelor’s degree in relevant field or equivalent experience • 3+ years of account management or sales experience within a similar industry, with proven success at or above defined targets (preferred) • Thorough knowledge of appropriate ASI software products and services, including understanding the business benefit of each • Excellent interpersonal, verbal and written communication, and presentation skills • Demonstrated proficiency with sales management software and CRM • Strong problem-solving skills with ability to balance persuasion with professionalism • Capable of leading and delivering excellent client sales • Pro-active, organized, and driven to deliver personal and team business results • Able to work independently and as part of a team

🏖️ Benefits

• Wellness Benefits • Opportunities for Professional Growth and Development • Flexible Remote Work • Volunteer Time Off • Study Leave • Employee Assistance Program