Account Manager

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Logo of Ahti Interiors

Ahti Interiors

1 - 10 employees

Founded 2023

🛒 Retail

👗 Fashion

🛍️ eCommerce

Retail • Fashion • eCommerce

Ahti Interiors is a company that blends craftsmanship with sustainable innovation, offering a range of bathroom and kitchen products designed for interior designers, architects, and property developers. Their collections include taps, showers, washbasins, and other accessories, emphasizing elegant and modern designs. Ahti Interiors is committed to excellence, with a focus on environmental responsibility in their product offerings.

📋 Description

• Managing Ahti’s client relationships after the initial sales engagement. • Ensuring that clients receive clear communication, accurate coordination, reliable after-sales support, and a consistently high level of service. • Acting as the main point of contact between clients and Ahti’s internal teams, including Sales, Finance, Warehouse, Logistics, Technical Support, Product Management, and Marketing.

🎯 Requirements

• Experience in account management, customer service, project coordination, sales support, hospitality, interior products, construction materials, or a related field. • Experience managing professional or B2B clients is strongly preferred. • Experience managing customer complaints and coordinating solutions across different departments. • Experience using a CRM, customer service platform, ERP system, or order-management system.

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