HR Manager (Operations)

April 13

Airalo

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World’s first eSIM store that gives you access to eSIMs for 200+ countries worldwide at affordable prices.

eSIM • Telecommunication • Travel Connectivity • Connectivity

51 - 200

Description

• Drive Airalo’s global HR strategy in close collaboration with the VP, People, Director of People Operations, department heads & key stakeholders; • Support with yearly Headcount Planning & Forecasts with the People Director, Talent, and Hiring Managers; • Assists senior management in the development of solutions for current and future business needs through employee development, organizational development, and cultural and process-oriented perspectives; • Offer an optimal, welcoming & automated onboarding experience to all our staff. Work with our partners to establish employment contracts for all our new joiners, ensuring full compliance with local regulations; • Documentation: Centralize & maintain all employees’ personal & professional information/documentation on various HCM tools & systems; • Answer general, day-to-day queries from the team, aiming to give quick, empathetic, and helpful guidance every time; • Manage different employment and contract types in over 50 countries, such as direct employment, EOR, and B2B contracts. Support Managers with different regulations for contract types and countries; • Create and maintain HR policies, processes, and programs; such as onboarding, off-boarding, relocations, leave, performance reviews, etc., ensuring compliance and employee experience are a top priority; • Participates in company-wide programs & initiatives (ie. salary review, workforce planning, organizational change, ESOP, C&B, etc).

Requirements

• Bachelor’s degree in human resources, business administration, or similar relevant field & a minimum of 4 years of experience in HR business partnering role; • Proven experience in taking charge of projects and guiding them to successful completion; • Possesses strong leadership skills and is resilient; • Possesses strong customer-centric skills with a passion for service, ensuring all our interactions with people are handled professionally and with thorough attention to detail; • Proven experience in strategic HR plans and solutions, dealing with organization strategies and complex business/HR-related topics; • Strong stakeholder management, interpersonal, and communication skills with all levels of seniority in a cross-functional & global environment; • Effective & analytical mindset, creative and pragmatic problem-solving skills with strong business acumen & user-centric philosophy; • Self-driven, optimistic, and keen to work as part of a professional and closely-knit team while highly organized with excellent time management skills; • Experience with HRIS, HCM & other tools, ensuring the highest level of confidentiality & accuracy on personal & professional information.; • Good to have: • Experience in the travel tech and/or telco industry; • Relevant HR certifications (iHRP, CIPD, SHRM, etc); • Additional written/spoken languages.

Benefits

• Health Insurance • Work-from-anywhere stipend • Annual wellness & learning credits • Annual all-expenses-paid company retreat in a gorgeous destination & other benefits