Business Operations Manager

🔥 13 hours ago

🌐 Germany, Netherlands – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 13%

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AIRS Medical

51 - 200 employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

AIRS Medical is a company specializing in innovative MRI solutions with its flagship product SwiftMR™, which leverages artificial intelligence and robotics to enhance MRI scan speed and accuracy. Their technology is FDA 510(k)-cleared, allowing substantial reductions in scan time while maintaining high-quality imaging. AIRS Medical has proven its prowess in the fastMRI Challenges, enhancing accelerated brain scans. The company is at the forefront of improving MRI diagnostics through deep learning-based image reconstruction, actively contributing to the field of preventative healthcare. Headquartered in South Korea, AIRS Medical is extending its influence globally, providing solutions that significantly advance MRI efficiency and diagnostic performance.

📋 Description

• Prepare quotations and order forms, review purchase orders, coordinate approvals, and ensure accurate handover from Commercial to operational teams • Coordinate order processing and license activation, ensuring customer and partner information is complete and operational blockers are resolved • Ensure invoice readiness, coordinate with Finance, track invoice status and overdue receivables, and resolve documentation or billing issues • Maintain visibility of upcoming renewals, coordinate preparation across Commercial, Customer Success, Finance, and partners, and proactively track risks and outstanding actions • Support operational onboarding and ongoing management of distributors and commercial partners, including documentation, internal setup, system access, and process alignment • Coordinate operational requirements for new EMEA markets across Commercial, Legal, Finance, Regulatory, Customer Success, and HQ • Own day-to-day commercial operational issues, establish clear owners and deadlines, identify recurring bottlenecks, and build scalable processes • Track KPIs including quote/order turnaround, provisioning time, invoice readiness, renewal preparation, AR follow-up, partner onboarding, action closure, and process standardization

🎯 Requirements

• Approximately 4–7 years of experience in Business Operations, Commercial Operations, Order Management, or a related role • Experience supporting B2B commercial operations, ideally across multiple countries • Good understanding of quotations, purchase orders, invoicing, renewals, and order-to-cash processes • Strong cross-functional coordination and stakeholder management skills • Highly organized with a strong sense of ownership and follow-through • Comfortable working independently in a fast-growing and changing environment • Experience working with CRM and other business systems • Strong written and spoken English • Experience in SaaS, Healthcare, Medical Device, or Healthcare IT is a plus

🏖️ Benefits

• Work from home • Occasional business travel • Paid Time Off (30 days) • Onboarding gifts and home office supplies • Training & Development • Full time under EOR

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