Solutions Architect

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Algolia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

💰 $150M Series D on 2021-07

Consulting • Marketing • Logistics

Algolia is an innovative company specializing in AI-powered search solutions. Offering a comprehensive suite of tools, including AI Search, AI Browse, and AI Recommendations, Algolia helps businesses enhance their customer experiences through powerful search capabilities. Their platform supports a vast range of integrations such as Shopify, Salesforce Commerce Cloud, and Adobe Commerce, making it easy for businesses to implement and manage custom search functionalities efficiently. Algolia is known for its fast, scalable search engine, capable of handling over 1. 7 trillion queries annually, and provides extensive analytical insights and user interface components tailored for specific customer journeys.

📋 Description

• Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes • Link business processes with technical solutions and tie them to business outcomes • Execute delivery methodology to drive projects to completion on time and on budget • Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution • Prototype and catalog new solutions to fit business pain points • Consult on architecture, indexing, searching, and UI best practices • Expand relationship and product usage within the enterprise segment • Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth • Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective • Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables • Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects • Build out tooling and/or collateral to help scale customer engagement • Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs • Work with Engineering to track and resolve feature requests and bugs • Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate

🎯 Requirements

• 5+ years experience in a customer-facing, deeply technical, and consultative role • Desire to help people solve problems with the ability to explain complex technical concepts to a broad audience of technical and business stakeholders • Proficient in data modeling including flattening relational data • Proficient in Javascript/HTML/CSS for the front-end • Proficient in a backend framework (i.e. node, Rails, Django, etc.) • Lifelong learning and growth mindset • Ability to establish credibility and rapport with Senior Executives, business and technical team members • Excellent analytical and problem solving skills with a history of hands-on project management of large and small initiatives • Ability to prioritize tasks effectively with a high-level of attention to detail • Ability to quickly define dependencies, issues, and outline mitigation plans against risks • Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions

🏖️ Benefits

• Flexible workplace model • High-trust environment • Autonomy in work location