Sales Account Specialist

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American Track

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1978

🚗 Transport

🏗️ Construction

📦 Logistics

💰 Private equity on 2022-01

Transport • Construction • Logistics

American Track is a North American rail solutions company that provides turnkey railroad engineering, construction, maintenance, operations, and terminal services. The firm offers design and feasibility, surveying, track construction, inspection, rehabilitation and repairs, project management, switching, transloading, and 24-hour emergency response. Founded more than 40 years ago and headquartered in Fort Worth, Texas, American Track operates multiple locations across the United States and emphasizes safety, financial stability, and compliance with facility standards.

📋 Description

• Supports management team members and executives as needed. • Performs all administrative duties for the sales team, to include assistance with meeting or conference planning and preparations. • Assists Inside Sales team by providing data reports and sales guides. • Monitors sales performances through sales tracking tools and report progress to Inside Sales team. • Attends virtual and in-person meetings and responds to emails to assist all territories within region. • Regularly meets with senior leaders to provide updates on strategic deliverables and insights into client trends. • Coordinates sales metric reports for productivity and key performance metrics. • Drafts presentations and reports for sales team. • Responds to customer requests on various platforms, including email, phone calls, social media channels, and chats. • Provides customer service by staying on top of pending orders and customer requests. • Proactively identifies opportunities for sales performance & sales process improvements. • Prepares content and identifies marketing and sales opportunities for social media platforms. • Performs all other duties as assigned.

🎯 Requirements

• High School Diploma or GED required. • Bachelor’s Degree in Marketing or equivalent work experience required. • Proven work experience as a Sales Support Specialist. • Railroad, Construction, or other related industry experience, preferred. • Railroad Industry marketing experience, preferred. • Excellent communication skills, both written and verbal. • Active listener and ability to adapt quickly to various customer needs. • Analytical and multitasking skills, with the ability to prioritize tasks. • Time management and organization skills. • Strong interpersonal and customer service skills. • Proficiency with Microsoft Office Suites and social media platforms. • Ability to interpret sales metrics and perform data entry.