Senior Operations and Maintenance Analyst

🕒 July 8

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American Tower

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

📡 Telecommunications

🏠 Real Estate

Telecommunications • Real Estate

American Tower is a leading global provider of digital communications infrastructure, founded in 1995. The company operates a significant portfolio of wireless and broadcast communications real estate, serving customers in 24 countries across six continents. As one of the largest Real Estate Investment Trusts (REITs) in this field, American Tower offers solutions to deploy and support wireless networks. The company emphasizes sustainability, deploying renewable energy technologies and advanced battery storage systems to enhance efficiency for its tenants. With a robust growth track record, American Tower is committed to fostering connectivity in a responsible, equitable, and sustainable manner.

📋 Description

• Manage corrective and emergency maintenance incidents, ensuring prompt resolution and compliance with service level agreements (SLAs); • Technically review and approve budgets, scopes of work, and completed services; • Coordinate and oversee vendors, ensuring quality, safety, and performance of executed activities; • Perform technical analysis of reports, identify improvement opportunities, and propose solutions to optimize processes; • Work collaboratively with departments such as Engineering, Real Estate, Deployment, Procurement, and Legal; • Ensure SLAs are met and support decision-making in critical maintenance situations.

🎯 Requirements

• Bachelor's degree in Engineering or related fields; • Strong experience in managing maintenance of telecommunications infrastructure; • Knowledge of telecom infrastructure (civil and/or electrical) and 3G, 4G and 5G mobile networks; • Experience with DC power systems, UPS (uninterruptible power supply) and battery banks; • Knowledge of Power BI, AutoCAD, and Microsoft Office suite; • Intermediate proficiency in English and/or Spanish.

🏖️ Benefits

• Availability to travel • Participation in occasional on-call shifts