Senior Customer Support Specialist & Engagement Expert

October 19, 2023

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AmpiFire logo

AmpiFire

Automated Content Creation & Distribution Software

51 - 200

Description

• Develop engaging, innovative content that ignites curiosity and establishes a genuine connection with our audience • Proactively listen to our communities, engaging in conversations, addressing their needs, and amplifying their voices across our social media platforms • Develop compelling training materials to educate our members and empower them to take full advantage of our content marketing services • Regularly review and optimize our members' area content, ensuring it is fresh, relevant, and of the highest quality • Use your flair for written communication and attention to detail to drive our customers' success • Live and breathe our brand values, ensuring every interaction is an authentic representation of our brand, creating excitement, and driving engagement • Establish and maintain strong relationships with community members to expand our community

Requirements

• Exceptional Written Communication • Persuasive Tactics • Open and Engaging • Proactive Researcher • Curious by Nature • Tech or Marketing Interest • Social Media Savvy • Some Copywriting or Coaching Skills

Benefits

• Flexible working hours and location independence • Dynamic, supportive team culture • Room to grow and learn • Competitive remuneration package

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