Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

💵 €38.4k - €88.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Arctic Wolf

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Own and develop strategic relationships with a portfolio of MSP partners in Germany • Serve as the primary point of contact and trusted advisor for MSP partners • Understand partners’ business objectives, go-to-market strategies, and growth priorities • Build and execute joint business plans to increase revenue, market penetration, and partner engagement • Drive new business acquisition, partner onboarding, and revenue growth within the MSP channel • Identify, develop, and close cross-sell and upsell opportunities across the cybersecurity portfolio • Manage the full sales cycle, including pipeline development, forecasting, negotiations, and deal closure • Lead contract renewal activities and minimize churn through proactive account planning • Conduct regular business reviews with partners • Educate partners on new products, services, and enhancements • Monitor partner performance through revenue growth, adoption, retention, and customer satisfaction metrics • Collaborate with Partner Development Representatives, Security Services, and Concierge Security Teams • Support and participate in partner-focused marketing and sales initiatives • Maintain accurate pipeline, opportunity, and account records in Salesforce (SFDC) • Provide regular business updates to leadership

🎯 Requirements

• 3+ years of experience in account management, partner management, channel sales, or business development within the technology sector • Proven success in managing, growing, and retaining MSP, channel, or strategic partner accounts • Strong understanding of the MSP ecosystem, recurring revenue business models, and cybersecurity solutions • Demonstrated ability to achieve or exceed revenue, retention, and growth targets • Excellent relationship-building, communication, presentation, and negotiation skills • Experience using Salesforce (SFDC) or similar CRM platforms for pipeline and account management • Strong business acumen with the ability to identify growth opportunities and develop strategic account plans • Bachelor’s degree in Business, Marketing, Information Technology, or a related field; equivalent professional experience may be considered in lieu of a degree • Fluent in English and German • Experience selling cybersecurity, SaaS, cloud, or managed services solutions through channel and partner ecosystems • Experience working with MSPs, MSSPs, VARs, or other indirect sales partners • Knowledge of modern cybersecurity technologies, including endpoint security, vulnerability management, managed detection and response (MDR), or security operations • Experience in a high-growth technology or cybersecurity environment • Background checks are required • Compliance with applicable information security policies, standards, processes, and controls • Where applicable, authorization to receive software or technology controlled under U.S. export control laws and regulations

🏖️ Benefits

• Equity for all employees • 30 days annual leave • Bank holidays • Paid volunteering days off • Pension plan: BaV Direktversicherung • Training and career development programs • Robust Employee Assistance Program (EAP) with mental health service • Family-forming benefits • Variable incentive compensation • New hire equity grants • Comprehensive benefits package