Salesforce Administrator

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Arctic Wolf

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Work with Business Applications Leadership and Internal Stakeholders to identify needed system changes and partner on adoption and change management. • Manage new releases of Salesforce and efficiently roll out new features. • Configuration and maintenance of custom objects, record types, fields, page layouts, formulas, data validation rules, Flows, approval processes, and installed packages within Salesforce. • Create new reporting capabilities and respond to ad-hoc reporting requests as needed. • Manage all processes that impact/relate to your application, Salesforce. • Responsible for configuration, design, functionality and end-user support of the Salesforce application platform. • Identify production risks and areas for improvement; prioritize, design and facilitate successful implementation and adoption of new processes.

🎯 Requirements

• 5+ years Salesforce administration and/or development experience. • Salesforce Administrator Certification required. • Obtainment or pursuit of Salesforce Advanced Administrator Certification or Platform Developer I Certification preferred. • Ability to understand our organization’s business. • Strong problem-solving skills. • Ability to understand our Business Tool eco-system. • Ability to quickly acquire working knowledge of connected business tools is a plus (Gainsight, Marketo, Outreach, etc.). • Ability to manage individual work efforts as part of Jira Sprint/Release process. • Collaborative and consultative abilities to work with non-technical end users. • Aptitude for eliciting user requirements and developing both process and technical solutions. • Computer literate and proficient in standard office applications Word, Excel and Outlook.

🏖️ Benefits

• Equity for all employees • Flexible annual leave, paid holidays and volunteer days • Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. • Fertility support and paid parental leave • Employee Assistance Program