Solution Engineer

Job not on LinkedIn

đŸ”„ 3 minutes ago

đŸ‡«đŸ‡· France – Remote

đŸ’” €60k - €70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

đŸ’» Solutions Engineer

đŸ‘» Ghost score 1%

infoinfo

đŸ—ŁïžđŸ‡«đŸ‡· French Required

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Logo of AssessFirst 🩄

AssessFirst 🩄

51 - 200 employees

đŸ‘„ HR Tech

đŸ€– Artificial Intelligence

☁ SaaS

HR Tech ‱ Artificial Intelligence ‱ SaaS

AssessFirst is a company focused on revolutionizing the talent management processes within organizations. Founded in 2002, the company specializes in providing predictive hiring solutions using artificial intelligence to assess candidates' cognitive abilities, motivations, and personality traits. AssessFirst aims to help companies recruit more effectively by offering insights that are proven to link to performance and engagement. The company also aids in managing and developing talent by leveraging unbiased predictive algorithms. Employing a fully remote workforce, AssessFirst encourages radical freedom and extreme responsibility among its team members. Over the years, the company has supported global organizations in overcoming HR-related challenges and continues to expand its presence in various markets, including the UK.

📋 Description

‱ Analyze usage data and derive actionable recommendations for leadership teams. ‱ Build churn, engagement, and expansion scoring models. ‱ Identify early warning signals that precede churn or increased customer value. ‱ Set up customer prioritization dashboards for Customer Success and Business teams. ‱ Centralize customer knowledge from Mixpanel, the CRM, and other sources. ‱ Structure a unified, reliable view of customer behavior. ‱ Define and maintain key customer lifecycle metrics. ‱ Build robust customer intelligence pipelines. ‱ Design and deploy automation scenarios triggered by behavioral signals. ‱ Create personalized communications based on engagement level. ‱ Orchestrate workflows covering onboarding, reactivation, and expansion. ‱ Continuously measure and optimize the impact of initiatives. ‱ Present insights to the Executive Committee and leadership teams. ‱ Translate behavioral signals into product, marketing, and business recommendations. ‱ Become the internal authority on customer intelligence and promote data-driven decision-making. ‱ Within 90 days, deliver a data source map, two operational dashboards, three automation scenarios in production, and a churn scoring model covering 80%+ of the active customer base. ‱ Work closely with the Sales and Customer Success teams within the Product team.

🎯 Requirements

‱ Analytical mindset: you know how to extract, analyze, and transform data into actionable recommendations. ‱ Automation mindset: you design workflows and integrations that simplify and accelerate work. ‱ Comfortable with AI: you use AI tools daily to code, analyze, and work more efficiently. ‱ Action-oriented builder: you prefer creating useful solutions over producing analyses that remain theoretical. ‱ Self-directed and proactive: you take initiative, prioritize your work, and know how to win over the right stakeholders. ‱ Ability to analyze usage data and build scoring models. ‱ Experience with customer data tools and sources such as Mixpanel and CRM systems. ‱ Ability to design workflows, integrations, and automations triggered by behavioral signals. ‱ Comfortable presenting insights to leadership teams and the Executive Committee.

đŸ–ïž Benefits

‱ Autonomy & flexibility: organize your work freely according to current priorities and projects. ‱ Fully remote: work from anywhere in Europe! ‱ Meal vouchers: €10 per working day on a Swile card. ‱ Health insurance: health coverage through Alan. ‱ Savings & profit-sharing: employee savings and profit-sharing programs. ‱ Well-being: support for sports activities, gift vouchers, and access to a benefits platform. ‱ Coworking: access to shared workspaces up to six times per month through Worklib. ‱ Team life: a strong culture and four company retreats per year to get together. ‱ We provide every employee with the equipment they need to perform at their best. ‱ Everyone also has access to an annual budget of €3,000 to enable them to meet with colleagues whenever needed.

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