Account Manager – Property Management Services

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🕒 May 7

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Atomic - Remote Jobs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Atomic - Remote Jobs is a recruitment platform that connects tech professionals in Latin America and Canada with remote career opportunities at startups and established companies worldwide. It operates a remote job board and offers personalized candidate support and matching, focusing on roles in engineering, design, marketing, and operations while emphasizing transparency, long-term career fit, and remote-first work arrangements.

📋 Description

• Run service demos tailored to property managers' workflows • Walk prospects through real inspection reports during demos and discovery • Qualify inbound prospects and route strategic deals to the CEO • Lead kickoff calls for new customers and guide them through their first inspection cycle • Run recurring check-ins with existing clients to review report quality, surface feedback, and discuss expansion • Travel to US property management conferences (NARPM and others) two to four times a year • Coordinate with the operations team on scheduling, technician feedback, and report quality • Write clear follow-up notes after every customer call • Turn recurring customer questions into guides and simple documentation

🎯 Requirements

• 3+ years in a customer-facing B2B role (customer success, onboarding, implementation, account management, support, or sales) • Experience working with US-based business customers • Comfort explaining and supporting workflow-heavy services or operations • Excellent spoken and written English with a US-neutral register • Confidence leading live video calls and product demos • A tech-savvy, process-oriented mindset • Strong note-taking, organization, and follow-through • A warm, conversational presence • Coachability and curiosity about the industries they serve • Direct experience working with US property management companies (in-house, vendor-side, or BPO) (bonus) • Background in adjacent industries: real estate services, field services, vacation rental management, insurance, or home services (bonus) • Familiarity with property management software (AppFolio, Buildium, Propertyware, Rent Manager, or similar) (bonus) • NARPM exposure (member, attendee, or professional connection) (bonus) • Experience creating onboarding documentation, FAQs, or short training videos (bonus) • Some prior sales experience (discovery, demo, pricing conversations) (bonus)

🏖️ Benefits

• Fully remote contractor role • Open to candidates across Mexico and Latin America • Work aligned with US Central Time business hours • PTO included • Competitive USD compensation (based on experience) • Direct collaboration with the CEO and operations team • Travel to US industry conferences a few times a year (all expenses covered)