Mid-level Revenue Ops Analyst

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Aurum Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1993

☁️ SaaS

Software • Legal • SaaS

Aurum Software is a company specializing in legal software solutions. They offer products like Astrea for small and medium law firms and Themis for large law firms and legal departments. Their software aims to automate legal processes, improve management efficiency, and integrate various aspects of legal work, enabling lawyers to focus on delivering outstanding results. With over 100,000 clients, Aurum Software has been recognized for its innovative and user-friendly solutions in the legal technology market.

📋 Description

• Ensure the quality, organization and reliability of the data used by Marketing and Sales. • Administer and evolve the CRM, automations, integrations and tools that support the revenue operation, including migration, implementation and governance projects. • Map, document and improve processes throughout the customer journey, from demand generation to retention and expansion. • Build dashboards, reports and analyses that support leadership decision-making. • Identify conversion, productivity, activation and retention bottlenecks and propose data-driven solutions. • Support the definition, monitoring and evolution of key Sales & Marketing metrics. • Create automations that reduce operational tasks and increase team efficiency. • Develop commercial prioritization models, deal distribution logic and lead scoring. • Connect marketing, sales, product and customer experience data to generate more comprehensive business analyses. • Explore practical applications of AI to increase productivity, automate processes and improve the quality of analyses.

🎯 Requirements

• Previous experience in Revenue Ops, Sales Ops or Marketing Ops. • Previous experience with HubSpot: configuring pipelines, workflows, custom properties and reports. • Experience with automations and tools such as Zapier/Make/n8n/Claude. • Advanced knowledge of SQL and relational databases (PostgreSQL, MySQL or BigQuery). • Proficiency in Data Visualization tools (Looker Studio or similar). • Advanced skills in Google Sheets or similar. • Basic knowledge of Python. • Strong organization, clear communication skills and an investigative, analytical profile. • It is a plus if you have: • Experience in SaaS or B2B companies. • Knowledge of metrics such as CAC, conversion, activation, churn, retention and recurring revenue. • Experience with agile methodologies (Scrum, Kanban) or project management tools such as Notion. • Experience with CRM migration, implementation or restructuring projects. • Experience with channel attribution and customer acquisition analysis. • Familiarity with AI tools applied to operations, productivity or decision-making.

🏖️ Benefits

• Meal/Food Allowance: R$ 1,300 monthly on a flexible card, no payroll deduction. • Home Office Allowance: R$ 135.00 monthly, no payroll deduction. • Health Plan: Bradesco (national coverage). • Dental Plan: SulAmérica. • Life Insurance. • Extended parental leave: we participate in the Empresa Cidadã program and offer leave that supports different family formats — including adoption, same-sex couples and single-parent families. • Childcare Assistance: For children up to 5 years old. • Gympass/Wellhub: a wellness platform focused on physical activity and holistic health, giving access to thousands of gyms, studios, live classes and wellness apps for a single monthly fee. • Conexa Saúde: a digital health platform with multiple specialties. Team members have access to 2 free psychological consultations and 2 free nutritional consultations per month. • Guapeco: pet health plan with simple enrollment, national coverage and reimbursements up to 100%. • Language school partnership: discounted programs for English and Spanish with OpenEnglish, Fluentia and Instituto Cervantes, available online and in-person. • Profit Sharing (PLR): if the team meets the annual target, everyone receives profit sharing. • Relax Week: We do not work on business days between Christmas and New Year, to rest and enjoy the end of year as each person prefers. • Workplace Setup Allowance: in addition to providing a laptop, to make your home workspace comfortable we provide an allowance of R$ 2,400.00. • Birthday Day Off: In the month of your birthday you receive a full day off to rest and celebrate. • Work at a Great Place to Work©: We are recognized as one of the best companies to work for in Latin America and Brazil. • And more! We offer a culture of feedback, development guilds, individual development plans during onboarding, Aurum Talks, company-wide meetings, transparent OKRs, celebratory events, performance reviews, development programs and other initiatives that help grow our team members.