Quality Process Manager

🔥 15 hours ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Avantor

10,000+ employees

🧬 Biotechnology

🏥 Healthcare

🤝 B2B

💰 Private equity on 2010-08

Biotechnology • Healthcare • B2B

Avantor is a leading life science tools company and global provider of mission-critical products and services to customers in the life sciences and advanced technology industries. From discovery to delivery, Avantor works side-by-side with scientists worldwide to enable breakthroughs in medicine, healthcare, and technology by supplying laboratory consumables, chemicals, equipment, distribution and lab services used across research, development and production. Its portfolio is used at more than 300,000 customer locations in 180 countries; the company operates 200+ locations with 13,500+ associates and has a long operational history of over 120 years.

📋 Description

• Manage the end-to-end audit lifecycle across Laboratory & Production Services sites • Design, implement, and maintain quality process audits supporting operational excellence • Conduct audits evaluating process effectiveness, compliance, KPIs, and SLAs • Develop audit documentation, reporting standards, and quality validation processes • Support Lean, Continuous Improvement, and Six Sigma implementation and verification • Ensure compliance with company standards and customer requirements • Facilitate audit reviews, discovery sessions, and improvement workshops • Identify process inefficiencies and develop practical solutions • Lead continuous improvement initiatives across sites • Benchmark LPS services and identify standardisation opportunities • Develop and monitor corrective actions and improvement plans with site leadership • Establish feedback loops for continuous learning and sustainable improvements • Create consistent audit processes and KPI reporting frameworks with the BAM team • Validate audit findings and KPI data • Identify trends, risks, and opportunities through performance analysis • Analyse operational and audit data and translate it into recommendations • Track audit plans, project deliverables, and improvement programmes • Monitor service performance and measure improvement impact • Contribute to RFP, RFI, and RFQ responses • Provide quality expertise during new customer implementations • Support talent assessment and selection for large-scale LPS engagements • Develop innovative service solutions and future best practices with internal stakeholders

🎯 Requirements

• Bachelor's degree in Engineering, Science, Finance, Operations, or a related technical discipline preferred • Experience within Quality Management, Process Improvement, Operational Excellence, Auditing, or Continuous Improvement environments • Strong knowledge of Lean, Six Sigma, quality systems, and process improvement methodologies • Demonstrated project management experience with the ability to manage multiple priorities • Advanced analytical and problem-solving skills • Strong Microsoft Office skills, including Excel, PowerPoint, Word, and Visio • Exceptional communication, facilitation, and stakeholder management capabilities • Ability to build strong relationships across geographically dispersed teams • Excellent attention to detail and a passion for process quality • Comfortable working independently in a remote environment • Willingness to travel across customer locations in Europe (up to 25%)

🏖️ Benefits

• Up to 25% travel opportunity • Learning experiences to support career growth and success • Diverse, equitable, and inclusive culture • Opportunities to learn new skills and grow your career • Collaborative team focused on innovation, customer success, and continuous improvement

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