National Account Manager – Automotive Refinish

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Axalta

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1870

Manufacturing • Automotive • Industry

Axalta is a global leader in the coatings industry, with more than 150 years of experience in developing innovative surface solutions for a better and sustainable future. The company specializes in producing a range of coatings products including liquid, powder, and electrocoat solutions for various industries. Axalta serves markets including automotive refinish and OEMs, providing refinish products for body shops and advanced coatings for light and commercial vehicles. In addition to mobility solutions, Axalta's performance coatings are used in industrial applications such as oil and gas pipelines, rail cars, and agricultural equipment. Axalta aims to transform the industry through continuous innovation, offering high-performance products that enhance beauty and protect surfaces across the globe.

📋 Description

• Acts as a primary point of contact for identified customers and builds strong, collaborative relationships • Understands the key elements of the business agreement with the account • Manages Service Level Agreement (SLA) to ensure that all parties deliver on expectations • Collaborates jointly to create a consistent strategic plan that focused on optimizing material gross profit or reducing the liquid cost per hour and includes coordination with vendors and manufacturers who also service the account • Assesses customer needs to refine the evolving company-wide strategic plan • Provide in-depth consultative support relative to top-line sales, estimatics, company-wide standard operating procedures (SOP’s), technician training, OEM Certifications, and their internal leadership development to be a part of the customer’s long-term success • Sets key performance indicator (KPI) goals and measures Axalta’s performance and location KPIs against our promised deliverables • Ensures that data is tracked monthly, performance is analyzed and results are communicated effectively • Coordinates meetings to review the strategic account plan, goals and the milestones • Facilitates process improvement roundtables with key staff • Leads paint conversion efforts and solicits distribution resources to support • Following conversions, lead the process to ensure that locations are fully optimized with the value-added resources that Axalta provides • Maintains an organized communication approach and ensures that all customer interactions are documented in SalesForce (SFDC) • Uses technology (SharePoint, Salesforce, Office365, etc.) to further productivity and enhance communication with team and customers • Involves local Axalta teams and engages the appropriate resources for additional support when necessary

🎯 Requirements

• An experienced sales professional with Automotive Refinish background and a strong track record of successful customer support • Minimum of 10 years of Automotive Refinish industry experience • Bachelor’s degree preferred but not required • In-depth knowledge of collision repair process as well as distribution fundamentals • Well-developed project management skills to be able to manage multiple projects • Ability to lead team and drive performance • Demonstrates and fosters teamwork with team and peers • Ability to influence and motivates distribution partners to accomplish business goals • Effectively uses collaborative approach to problem solving • Possesses self-discipline and maintains effective performance in unstructured and autonomous conditions • Presents oneself in professional manner throughout all levels of the organization • Effective written and oral communication as well as presentation skills • Competent Office365 skills (Word, Excel, PowerPoint) • Must be willing and able to travel > 50% of the time • Valid Driver’s License required

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible work arrangements