Tourism Sales Consultant

Job not on LinkedIn

🔥 15 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 10%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Bancorbrás

Bancorbrás

501 - 1000 employees

Founded 1983

✈️ Travel

🛡️ Insurance

Travel • Insurance • Tourism

Bancorbrás is a conglomerate of companies operating in Brazil for over 40 years, specializing in tourism, consortia, and insurance. With a diverse portfolio, Bancorbrás strives to enhance quality of life for its clients by offering travel experiences, facilitating investments, and providing insurance solutions tailored to various needs. The company also emphasizes its commitment to social citizenship through philanthropic activities conducted by the Instituto Bancorbrás.

📋 Description

• Serve partner travel agencies through in-person, telephone, and digital channels • Assess agencies’ profiles and needs and identify suitable tourism products and services • Prepare customized quotes and proposals • Actively follow up on open proposals • Sell airline tickets, accommodations, packages, travel insurance, and supplementary services • Negotiate commercial terms within established policies and approval limits • Identify cross-selling and upselling opportunities • Track sales results, targets, and commercial KPIs • Make reservations and issue tickets and vouchers through distribution and reservation systems • Process changes, cancellations, and refunds • Monitor outstanding payments, contracts, and documentation • Record opportunities, negotiations, and sales in CRM systems • Manage after-sales support and build loyalty among partner agencies • Handle operational issues with agencies and suppliers • Promote campaigns and commercial incentive initiatives • Monitor trends, seasonality, and competition in the tourism market • Keep knowledge of destinations, products, and suppliers up to date • Propose improvements to products, processes, and customer service

🎯 Requirements

• High school diploma • Knowledge of the tourism market and tourism products, including destinations, seasonality, and industry characteristics • Experience or knowledge in consultative sales, negotiation, persuasive communication, and proposal closing • Knowledge of reservation systems and GDS • Knowledge of fares and fare rules, including changes, cancellations, and refunds • Knowledge of CRM systems and customer portfolio management • Knowledge of commercial policies and consumer rights in the tourism industry • Intermediate English proficiency • Strong communication and negotiation skills, with the ability to manage discussions and overcome objections • Results-oriented mindset and commitment to meeting sales targets • Organization and attention to detail • Ability to solve problems and handle operational situations • Focus on customer and partner-agency experience and relationship management

🏖️ Benefits

• Attendance Bonus: Three additional days off per year • Education Assistance: 50% reimbursement for development-oriented courses, available after one year with the company • Home Office Allowance: Monthly additional payment to help cover remote-work expenses • Childcare Assistance for children under six years of age • Christmas Benefit: Special year-end bonus • Health Insurance with nationwide coverage and copayments • Dental Insurance • Private Pension Plan with company contributions • Life Insurance • TRIB PASS – Leisure and Tourism Platform: 50% monthly subscription subsidy • Meal/Food Allowance (Caju Card), provided per day worked • Wellhub (formerly Gympass)

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