Enterprise Account Director, Retail

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🕒 May 12

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Logo of Bazaarvoice

Bazaarvoice

1001 - 5000 employees

Founded 2005

🛍️ eCommerce

🤝 B2B

💰 $6.7M Post-IPO Equity on 2012-11

eCommerce • Marketing • B2B

Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking.

📋 Description

• Act as the "CEO" of your territory, leading a cross-functional pod (Junior Sellers, Product Specialists, Client Success, and Solutions Consultants) to drive growth and retention. • Conduct deep-dive analysis into client business models to reveal latent pain points and align Bazaarvoice’s high-ROI SaaS solutions with their global business objectives. • Manage the entire lifecycle of complex, high-six and seven-figure deals—from initial prospecting and aggressive pipeline building to sophisticated contract negotiation and renewal. • Confidently demonstrate and defend the ROI of the Bazaarvoice platform, ensuring our value proposition is understood from the marketing manager level up to the CMO and CTO. • Act as a trusted advisor to your clients, staying ahead of industry trends, competitor movements, and shifts in consumer behavior to provide proactive strategic guidance.

🎯 Requirements

• 5+ years of relative experience in Enterprise SaaS sales, Retail, or Digital Marketing, with a proven track record of managing high-value portfolios and consistently exceeding multi-million dollar quotas. • The poise and confidence to build trust-based relationships with C-level stakeholders at Fortune 500 companies. • The ability to approach a sales cycle through a lens of creativity and leadership, using data and storytelling to win complex "consensus" buys. • The ability to drive urgency, handle objections with resilience, and maintain a high volume of outbound activity through LinkedIn, email, and phone. • Demonstrated ability to lead internal teams and "sell" your vision internally to get the resources needed to close and grow your accounts. • A deep understanding of business practices and the ability to articulate complex ROI models during intense negotiation processes. • A high level of enthusiasm, coachability, and an unwavering work ethic. You are comfortable hearing "no," shaking it off, and pivoting your strategy to find the "yes."

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