Travel & Tourism Virtual Assistant

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πŸ”₯ 40 minutes ago

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Logo of Believe Advertising & PR

Believe Advertising & PR

2 - 10 employees

Founded 2002

We are an integrated PR, branding and advertising agency that works with leading national and international brands on a daily basis. Our daily mission: to create and implement PR, marketing, branding and advertising strategies for brands to enable them to stand out from their competitors while receiving priceless editorial coverage for clients across the globe.

πŸ“‹ Description

β€’ Communicate with clients to understand their travel preferences, interests, and budget requirements. β€’ Coordinate flight, accommodation, and transportation bookings using online tools. β€’ Maintain accurate client profiles, itineraries, and payment details in a digital database. β€’ Support senior coordinators and travel consultants with administrative scheduling and logistical research. β€’ Respond promptly to client inquiries via email or chat and assist with itinerary changes or travel issues. β€’ Ensure a smooth and positive client experience by organizing travel documents and providing timely updates.

🎯 Requirements

β€’ Previous experience in customer service, administration, or hospitality preferred. β€’ Excellent communication and interpersonal skills, especially in a remote environment. β€’ Strong attention to detail and organizational ability to manage multiple tasks. β€’ Ability to multitask and work effectively in a fast-paced, virtual setting. β€’ Basic computer skills required (Microsoft Office, email, and comfort navigating online booking tools).

πŸ–οΈ Benefits

β€’ Competitive compensation with performance-based incentives. β€’ Opportunities for professional growth within the travel and hospitality sector. β€’ Flexible work environment depending on company policy. β€’ Supportive team culture focused on collaboration and client satisfaction. β€’ Employee travel perks and discounts with select partners.

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