Account Manager, Bilingual Spanish - English

Job not on LinkedIn

🔥 1 hour ago

🌐 Colombia, Honduras, +3 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 23%

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🗣️🇪🇸 Spanish Required

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Logo of Berry Virtual

Berry Virtual

11 - 50 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Berry Virtual is a company that specializes in staffing and recruiting. They are currently directing users to their LinkedIn page for more information, suggesting a focus on building their online presence and providing updates through social media.

📋 Description

• Manage day-to-day communication with assigned clients • Schedule and lead monthly client calls or Zoom meetings • Present performance reports and explain completed work clearly • Collect client feedback and share it with the internal team • Track deliverables, deadlines, approvals, and follow-ups • Coordinate with content writers, graphic designers, video editors, SEO, web, and other departments • Identify unhappy, inactive, or unresponsive clients before they become cancellation risks • Document client conversations, action items, and next steps in the CRM or project management system • Support upsell opportunities by identifying additional client needs • Ensure every client feels heard, supported, and excited about their growth • Maintain consistent monthly client communication • Present client reports clearly rather than only emailing them • Identify account risks early and ensure deliverables are completed on time • Help clients understand service value, strengthen relationships, improve retention, and grow accounts

🎯 Requirements

• Strong communicator with great follow-up skills • Highly organized and detail-oriented • Confident speaking with clients over phone and Zoom • Able to manage multiple accounts at once • Understands marketing, social media, websites, SEO, or creative services • Can keep internal teams accountable and moving forward • Professional, proactive, positive, and solution-focused • Willingness to work in US time zones (PST, EST, CST) • High school diploma or equivalent • Stable and high-speed internet connection, preferably 25 MBPS or higher, with backup for power or service-provider interruptions • Own PC/laptop with 8GB RAM and Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher • Windows 10 or above / Catalina 10.15 or newer • Up-to-date web browsers and security software • 500GB/128 SSD storage • Headset/earphone with noise cancellation and webcam at 720p or higher resolution • Designated, quiet, and well-organized workspace free from distractions

🏖️ Benefits

• Permanent remote work setup • Competitive starting rate paid in USD • Internet Allowance • Medical Allowance • Paid US holidays • Paid Vacation and Sick Leaves

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