Customer Care Advisor

6 days ago

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Logo of Bestow

Bestow

Building products and software that make life insurance accessible to millions of families.

Data Science and User Research

201 - 500

Description

• Deliver a best-in-class omnichannel (phone, chat, email) customer experience for Bestow’s valued customers • Promptly answer all calls, emails, and chats within service level agreements • Follow-up and resolve customer issues • Active participation in team meetings, projects, and initiatives

Requirements

• 2+ years experience in a customer service team environment required • Experience working with customer service tools (CRM, phone, etc.) required • Insurance, fintech, insurtech, and/or other highly-regulated industry experience strongly preferred

Benefits

• Remote/hybrid workplace • Meaningful benefits • Substantial growth opportunities • Equity

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