Making homeownership simpler, faster - and most importantly, more accessible. NMLS #330511 | better.com/terms
Mortgage
1001 - 5000
🔥 Funding within the last year
đź’° $528M Post-IPO Debt on 2023-08
April 16
🇮🇳 India – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success + Account Manager
Making homeownership simpler, faster - and most importantly, more accessible. NMLS #330511 | better.com/terms
Mortgage
1001 - 5000
🔥 Funding within the last year
đź’° $528M Post-IPO Debt on 2023-08
• Build and maintain strong relationships with customers, serving as their primary point of contact • Understand customers' needs and goals, and provide personalized solutions and recommendations • Collaborate with internal teams to resolve customer inquiries and provide timely and effective solutions • Provide accurate, valid and complete information to clients • Provide exemplary customer service to your clients • Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that clients feel supported and valued
• Bachelor's degree in business, marketing, real-estate, or a related field • Previous experience in customer service or account management is preferred • Excellent communication and interpersonal skills • Strong problem-solving abilities and attention to detail • Ability to multitask and prioritize tasks effectively • Proficiency in CRM software and Microsoft Office Suite • Strong bias-to-action, practicality and effectiveness
• Fast-paced and innovative work environment • Opportunity for growth and professional development • Competitive benefits package
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