IT Lead Engineer T3
April 17
Loading...
Description
• The Lead IT Engineer will be responsible for Application support at ThriveDX.This includes documenting, troubleshooting, and resolving issues in a multifaceted and complex environment. • You will be collaborating with all levels of management within various departments to understand the current state, identify business requirements, and recommend solutions. • This position will also implement and manage other technical and SaaS solutions ensuring security and quality standards are achieved. • You will be providing tier two and tier three ticket support, administration of Enterprise Applications, complete project work in an agile methodology, and perform other job-related duties as required.
Requirements
• 3-5 years experience managing Atlassian Cloud products on premium licensing:Confluence, Jira Service Management, Jira Projects, Jira Work Management, etc; toinclude building and managing Service Management projects, building automations andAPI based integrations. • 3+ years of experience developing and maintaining technical documentation in Confluence • 2-4 years experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365 • 2+ years of experience integrating systems with Azure and deploying SSO + MFA • 3-5 years of Technical support experience is required. • Experience troubleshooting in a multi-user high availability 24x7 environment • Experience in PC repair, troubleshooting and deployment (Windows and MAC)
Benefits
• SSS • Pag-ibig • Philhealth • HMO on day one • 13th month pay • Paid incentive leaves • Personal time-offs (PTOs) • Sick leave
Apply Now
