Business Support – Operations Specialist

Job not on LinkedIn

🕒 2 days ago

🇵🇭 Philippines – Remote

💵 ₱55k - ₱65k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 1%

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Logo of Boomering Inc

Boomering Inc

201 - 500 employees

Founded 2017

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

Boomering Inc. is a rapidly growing company that specializes in offshoring solutions, helping businesses achieve success through customizable services tailored to their unique needs. The company focuses on simplicity, transparency, and smart solutions, and is dedicated to ensuring the highest level of service and data security, evidenced by its ISO 27001 accreditation. With a team of over 500 skilled professionals serving more than 90 international clients, Boomering offers a cost-effective approach to scaling operations with no lock-in contracts.

📋 Description

• Proactively investigate routine issues, identify practical solutions, and follow agreed processes through to completion. • Support monthly team huddles and recurring business activities by gathering information and preparing meeting packs, presentations, and supporting materials. • Plan, track, and follow through on recurring initiatives. • Maintain visibility of priorities, actions, deadlines, and deliverables. • Coordinate day-to-day business administration and operational activities. • Identify opportunities to improve administrative processes, workflows, and business efficiency. • Triage confidential support-hotline enquiries and direct them to the appropriate internal consultant. • Monitor and manage the general company inbox. • Respond to, action, or escalate enquiries promptly. • Provide client and stakeholder support and prepare, format, organise, and distribute client documentation. • Support implementation and ongoing administration of the CRM, including data quality and database maintenance. • Maintain accurate business databases and complete data cleansing. • Use AI and digital tools to improve administration, efficiency, workflows, templates, and processes. • Own and organise the internal Google Drive and central business resource library. • Convert suitable client resources into reusable internal templates and materials. • Prepare and format internal and client-facing documents. • Execute marketing activities, schedule and publish supplied social media, newsletters, blogs, and communications. • Create and update Canva tiles and branded materials. • Support business development through LinkedIn connection, follow, engagement, and lead-generation workflows. • Provide executive assistance, including inbox, diary, meeting, travel, accommodation, merchandise, client-gift, and general administrative coordination. • Provide ad hoc support to the wider team.

🎯 Requirements

• 5+ years of relevant professional experience in business administration, business support, operations coordination, executive assistance, or a comparable role. • Bachelor's degree in Business Administration, Management, Communications, Marketing, or a related field, or equivalent relevant experience. • Demonstrated experience managing multiple workstreams and taking ownership of recurring processes. • Excellent organisational, prioritisation, and time-management skills. • Ability to manage competing priorities reliably across multiple areas of responsibility. • Strong written and verbal English communication skills. • Professional and service-oriented approach when dealing with clients and stakeholders. • Strong attention to detail and professional document formatting skills. • Experience managing documents, digital filing systems, databases, and shared resources. • Proficiency with Google Workspace. • Experience with CRM systems, including maintaining records and supporting data quality. • Experience maintaining databases and completing data cleansing. • Comfortable supporting prepared social media, newsletter, blog, and lead-generation activities. • Confidence using AI tools to support productivity, content preparation, formatting, and process improvement. • Comfortable using Canva or similar design tools to create polished, on-brand materials. • High level of discretion and sound judgement when handling confidential or sensitive information. • Proactive, resourceful, and solutions-focused approach. • Ability to investigate routine issues independently and recommend an appropriate way forward. • Ability to work effectively within a remote and geographically distributed team. • Strong ownership and accountability for assigned processes.

🏖️ Benefits

• Company-provided full set-up for desktop/laptop with a back-up internet • Free pre-employment Medical Assessment (T&C apply) • HMO on the first day of hire • 15 Vacation Leaves and 5 Sick Leaves • Annual Performance Reviews • Unlimited Employee Referral Incentives • Employee Loan Facilities • Social Clubs and Interest Workshops • Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance. • Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays • Work-life balance • Genuine caring Leadership Team • Competitive salary package

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