CRM & Operations Specialist – GoHighLevel

Job not on LinkedIn

🔥 3 minutes ago

🇵🇭 Philippines – Remote

💵 ₱65k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Logo of Pear Tree.

Pear Tree.

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Manage the day-to-day GoHighLevel CRM environment. • Build, maintain, optimise, and test workflows, triggers, conditions, and automated actions. • Create and manage pipelines, opportunity stages, tags, custom fields, forms, landing pages, and other CRM assets. • Configure automations for lead management, follow-ups, client onboarding, and internal processes. • Maintain accurate contact, company, opportunity, and activity records. • Troubleshoot broken triggers, incorrect field updates, and automation conflicts. • Prepare, clean, standardise, validate, deduplicate, and migrate CRM data. • Maintain accurate prospect, client, and business opportunity pipelines. • Create tasks, reminders, and follow-up actions; identify stalled records and incomplete information. • Support reporting and keep dashboards and operational views organised and current. • Draft and proofread professional client communications and maintain recurring communication templates. • Organise client and operational documents using SharePoint and OneDrive. • Prepare reports, presentations, and client-facing materials using Word, PowerPoint, or Canva. • Work directly with the Founder/Business Owner to clarify priorities, track tasks, and follow up on required information or decisions. • Identify bottlenecks and manual processes; create SOPs, checklists, and operational workflows; recommend improvements.

🎯 Requirements

• 4–6 years of relevant professional experience in CRM, automation, operations, administration, or a related field. • Hands-on experience building and maintaining workflows in GoHighLevel or a comparable CRM/marketing automation platform. • Strong understanding of workflows, triggers, conditions, pipelines, tags, custom fields, forms, and landing pages. • Proven experience with data cleaning, deduplication, validation, and field mapping. • Excellent written and verbal English communication skills. • Ability to produce professional, client-ready communications with minimal editing. • Experience working in a detail-sensitive, client-facing environment. • Experience with SharePoint and/or OneDrive, including folder structures and permissions. • Strong attention to detail and a consistent habit of checking work before completion. • Ability to understand the downstream impact of CRM, data, and automation changes. • Comfortable managing changing priorities and working independently. • Confident working directly with a Founder or Business Owner. • Direct GoHighLevel administration experience (nice to have). • Background in business services, finance, accounting, legal, insurance, professional services, business broking, or other transaction-focused environments (nice to have). • Experience working with complex or multi-stage client journeys (nice to have). • Experience creating SOPs and operational workflows (nice to have). • Experience using Canva, PowerPoint, and Word to create polished business documents (nice to have). • Previous experience reporting directly to a Founder or business owner (nice to have).

🏖️ Benefits

• 100% remote work under Independent Contractor Agreement • Working hours following AU business hours • Initial 20 hours per week, with progression to full time

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