Director, Data Engineering and BI

April 25

Calabrio, Inc.

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For Agents. For Brands. For Success.

Call Center • Customer Interaction • VoIP • Call Recording • Quality Management

501 - 1000

Description

• Lead the development of a usable information architecture • Maintain enterprise-wide integrity of the data model • Monitor data accuracy and ensure efficient data flow between systems • Collaborate directly with the business and technology teams to conceive and implement innovative and scalable solutions • Develop, enhance, and manage enterprise service integration infrastructure • Act as internal consultant to advocate, mentor, and change agent for newly implemented systems, applications, tools, and technology • Collaborate with infrastructure and security team to ensure digital trust and cyber resilience • Manage data engineers and BI analyst • Work with partner organizations to ensure technology operations are in alignment with enterprise architecture and compliance requirements • Identify the white space to implement cost-effective means of achieving organizational goals

Requirements

• Bachelor’s degree in engineering or related field • 10+ years of data management and business intelligence experience through all phases of the project lifecycle • 7+ years of practical hands-on experience in implementing data warehouses, data lakes, business intelligence systems, and ETL routines • 4+ years of experience with cloud-based multi-structured data engineering platforms like Azure Data Factory, Databricks, Synapse and Purview • 4+ years of experience with Azure integration solutions such as Logic Apps, API Management, Event Grid

Benefits

• Global team recognized for their passion for innovation • Innovative product culture and project exposure • Training and development from industry-leading experts • Cutting edge benefit programs