Understand your customers. Unlock business value.
Performance Management • Business Intelligence • Call Center Operational Efficiencies • Customer Satisfcation • Agent Productivity
201 - 500
💰 $20M Venture Round on 2022-06
April 12
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Understand your customers. Unlock business value.
Performance Management • Business Intelligence • Call Center Operational Efficiencies • Customer Satisfcation • Agent Productivity
201 - 500
💰 $20M Venture Round on 2022-06
• Hands-on project management role to support small and medium scale project implementations • Work closely with customers and internal departments to ensure successful deployments of solutions on time and within scope • Support the orchestration of the entire project lifecycle • Provide hands-on project management and support global colleagues and customers in software implementations
• Degree in a technical or business discipline or equivalent work experience • Minimum of 2 years in a hands-on project management role with 1 year in a technical environment, preferably SaaS software implementation • Ability to work with minimum supervision to support internal stakeholders and external customers • Excellent organizational skills and time management abilities • Excellent communication (verbal and written) skills • Demonstrated ability to quickly learn new technology • Familiarity with Microsoft Office applications (MS Word, Excel, Power Point, Outlook)
• Quality medical, dental, and vision benefits • Life and disability insurance • Reimbursement programs for fitness and tuition • 401k matching • Generous PTO
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