Wireless Support Engineer

April 18

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CallTek

Your White Label Enterprise Support Company.

5001 - 10000

Description

• Provide technical support and troubleshoot issues related to wireless networks for clients • Ensure the stable and optimal performance of wireless networks • Configure and manage wireless access points, controllers, and related network equipment • Analyze and resolve network connectivity and performance issues • Collaborate with network engineers and other stakeholders to integrate wireless networks with existing infrastructure • Stay up-to-date with the latest wireless technologies and solutions • Maintain documentation of network configurations, changes, and incidents • Provide training and technical guidance to clients and other team members • Conduct regular performance monitoring and reporting of wireless networks

Requirements

• 3-5 years of experience as a Wireless Support Engineer or similar role • Strong knowledge of wireless technologies, protocols, and standards • Experience in configuring and managing wireless access points, controllers, and related equipment • Previous experience working with Guestek is preferred • Solid understanding of network security principles and best practices • Proficient in conducting site surveys and performing network troubleshooting for wireless networks • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Ability to work well in a team and collaborate effectively with stakeholders • Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred • Bachelor's degree in a related field such as Computer Science or Network Engineering

Benefits

• 11 paid holidays • Generous Accrued Time Off • Generous paid sick time • Annual day of service

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