Risk Analyst

March 1

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Building the future of payment technology. Our signature product, SwipeSimple, is used by 100,000+ small businesses.

Mobile Payments • PCI Level 1 compliant • EMV certified • iOS and Android Compatible • Software Developer Kit

51 - 200

💰 $3.5M Series A on 2018-09

Description

• Underwriting • Review incoming merchant applications • Identify fraudulent merchant application submissions through thorough examination and use of internal and external underwriting tools • Analyze results of underwriting checks • Utilize credit/risk scales and other components of internal policies and procedures to make merchant application decisions • Manage follow up communication with applicants • Review, analyze and verify supporting documentation from merchants (e.g. bank statements, credit reports, and financial statements) • Assist in evaluating and continuously improving underwriting strategies • Risk Management • Perform daily transaction monitoring using risk management tools • Go over results of transaction monitoring • Perform risk investigations to verify transactions • Perform financial risk analysis and possible exposure calculations to evaluate business financial positions for prospective and existing merchant accounts • Utilize research and analytical tools to make sound funding decisions within a required timeframe as determined by management • Assist in evaluating and continuously improving risk management strategies • Compliance • Assist in management of Anti-Money Laundering (AML) program • Support annual audit activities • Assist in management of relationships with key external stakeholders (e.g., sponsor bank, vendors, etc.) • Chargeback Processing • Review processing system chargeback and retrieval reports • Research and respond to chargeback disputes and retrieval requests within the expected time frame • Perform investigations and analysis of cardholder disputed transactions as per card brand regulations • Maintain and provide data reports resulting from chargeback cases • Respond to telephone inquiries from merchants regarding disputes

Requirements

• Bachelor’s degree or equivalent • Minimum two (2) years of compliance, merchant and/or payment experience in the acquiring, payment facilitation, ISO / agent environment or equivalent • Knowledge of card brand, governmental, banking and other relevant payments industry regulations rules and regulations • Exceptional interpersonal skills and ability to effectively interact with a wide range of stakeholders across the company • Demonstrated ability to manage multiple priorities and maintain high-quality work product • Exceptional communication skills, both written and verbal • High-level organizational and time management skills as well as a strong attention to detail • Sound judgment, strong problem solving and analytical skills • Resourcefulness as well as a process- and results-orientation • Ability to learn quickly and to work both independently and as part of a team toward the achievement of company goals

Benefits

• Location-neutral work environment • Home-office equipment stipend • Flexible paid time off • Employee Engagement (Lunch & Learns, team building events) • Learning & Development culture • Comprehensive health benefits • Competitive compensation and company ownership/stock options • And more!!