External Relations & Partnerships Specialist

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CARMS

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

CARMS is a UK-based provider of training, consultancy, products and e-learning focused on conflict management, personal safety, physical intervention, restraint, behavioural detection, and event/crowd management. They deliver accredited qualifications, specialist and bespoke training, blended online courses via an LMS, and consultancy services including policy and risk management, evaluation and expert witness support. CARMS also supplies safety and restraint equipment and works primarily with public- and private-sector organisations such as law enforcement, custodial services, care providers and security teams.

📋 Description

• Build and maintain trusted, long-term relationships with partner organizations, faculties of medicine, and other key stakeholders • Serve as a primary point of contact for external partners, fostering collaboration and open communication • Lead stakeholder meetings to understand partner priorities, challenges, and emerging opportunities • Represent CaRMS at external meetings, conferences, committees, and working groups • Strengthen relationships through regular engagement and proactive communication • Gather feedback from partners through discussions, meetings, and sector engagement • Identify recurring themes, emerging issues, and opportunities across the medical education landscape • Translate stakeholder insights into clear recommendations for internal teams • Prepare briefing materials and reports that support strategic planning and organizational decision-making • Work closely with Product, Delivery, and Leadership to ensure partner perspectives are well understood and considered in planning and decision-making • Support product teams by providing contextual insight, validation, and partner impact analysis—without owning product decisions • Act as a trusted advisor by bringing stakeholder and market perspectives into cross-functional discussions • Identify opportunities for new partnerships or enhancements that align with product direction and organizational strategy • Monitor trends within Canadian medical education and residency matching • Provide insights and recommendations to leadership on partnership approaches, ecosystem positioning, and sector dynamics

🎯 Requirements

• Bachelor’s degree in business, management, economics, public administration, communications or a related discipline • Five (5) or more years of experience in external relations, stakeholder engagement, partnership management, membership engagement, account management, client relationship management, or a related field • Experience working within a not-for-profit, association, healthcare, post-secondary, government, or other complex stakeholder-driven environment • Experience in medical education, preferably within a faculty of medicine, medical school, residency program, or related environment of the CaRMS match process and medical education landscape • Experience facilitating discussions, gathering stakeholder insights, and translating feedback into actionable recommendations • Proficiency with digital collaboration tools (Microsoft 365, Asana, etc.) • Bilingual (English/French)

🏖️ Benefits

• remote-first work environment • continuous quality improvement (CQI) • professional development • comprehensive benefits program • industry-leading defined contribution pension plan