Operations Analyst

March 27

Carrot Fertility

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A complete global solution that makes fertility benefits affordable and accessible to all

fertility • employee benefits • fertilitybenefits • healthcare • fertilitycoverage

201 - 500

💰 $75M Series C on 2021-08

Description

• Engage with team members across Carrot on exciting and impactful projects • Partnership with colleagues within and outside of the team to drive operational efficiencies and business success • Manage assigned key initiatives and provide updates to Operations leadership • Collaborate with cross-functional partners across Carrot • Provide real-time support and troubleshooting to Operations team members

Requirements

• 2-3 years experience in Customer Success or business operations • Self-motivated with clear ownership and initiative • Experienced in multi-tasking and able to operate with some level of ambiguity • Intermediate proficiency with tools/systems including Atlassian tools, Microsoft Excel, Google Sheets, CRM, Reporting & analytics, and Quality tools • Preferred qualifications include experience with an OKR framework, working closely with manager and Director-level leaders, exposure to high-growth work environments, and proficiency with Microsoft Office 365 Suite or Google Apps, and Atlassian tools

Benefits

• National and international recognition for pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards • Fast Company's Most Innovative Companies • CNBC's 100 Barrier Breaking Startups • Remote-first company with teams in more than 40 states across the United States and dozens of countries around the world • Workplace awards such as Fortune's Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, Great Place to Work, and Age-Friendly Employer certifications